Clinical Business Program Director

Job description

University of Colorado Denver l Anschutz Medical Campus

School of Medicine, Department of Otolaryngology

Clinical Business Program Director

Position 730235 - Requisition 14741

* Applications are accepted electronically ONLY at *

UPDATE: The minimum requirements for this position have been updated. If you have already submitted an application, you do not need to apply again.

The University of Colorado Denver l Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The Department of Otolaryngology has an opening for a full-time University Staff (unclassified) Clinical Business Program Director position.

The University of Colorado Denver | Anschutz Medical Campus is a public research university serving more than 18,000 students. We award nearly 4,000 degrees each year, including more graduate and professional degrees than any other Colorado institution. With our solid academic reputation, award-winning faculty and renowned researchers, we offer more than 140 highly rated degree programs through 13 schools and colleges. The university receives over $400 million in research awards each year. In addition to the wide array of health-related programs and facilities offered at CU Anschutz in Aurora, Colo. a significant number of undergraduate and graduate degree programs are taught at CU Denver, our comprehensive campus in the heart of downtown Denver-one of America's most vibrant urban centers. CU Denver is located steps from the Denver Center for Performing Arts and the LoDo District affording our students, faculty and staff access to a broad array of academic, professional, community, recreational and cultural outlets.

A national leader in health care and life sciences, CU Anschutz is the only comprehensive academic health sciences center in Colorado and the largest in the Rocky Mountain region. Located in Aurora, Colo., it is one of the newest education, research and patient care facilities in the world. With six schools and colleges, CU Anschutz trains the health sciences workforce of the future by blending education, research and clinical care all in one place. This strategic collaboration among diverse health care fields allows knowledge to travel directly from the research bench to the patient's bedside. Read CU Anschutz Quick Facts here.

The University of Colorado Anschutz Medical Campus ranks among the top institutions nationally in clinical care, education and research. Its 230-acre campus, designed to enhance collaboration and interprofessional education, hosts the College of Nursing; the Schools of Dental Medicine, Medicine, Pharmacy, and Public Health; the Graduate School; a Health Sciences Library; and two hospitals. Strategically located contiguous to the campus are a biosciences research park and the soon-to-be-completed Veterans Hospital. CU Anschutz offers two undergraduate degrees, 35 graduate degrees, and five first-professional programs. More than 4,000 students learn alongside faculty members who also make meaningful medical discoveries and provide expert clinical care through 1.5 million patient-visits annually. A hub for research and innovation, CU Anschutz receives over $400 million in research awards each year and has filed 1,300 patent applications and formed 53 new companies since 2002.

Nature of Work:

The Clinical Business Program Director (hereinafter referred to as "Director") in the Department of Otolaryngology at the University of Colorado School of Medicine is responsible for planning, organizing, and managing the administrative, operational and financial activities of the clinical mission of the Department of Otolaryngology. The Director implements and manages the Department's fiscal affairs, human resource functions, and day-to-day operations in support of the Department's and school's clinical mission and goals. This role is responsible for the operational systems, processes and policies in support of the Department's clinical efforts. The Director will understand and navigate the complexities of a multifaceted academic medical center, clinical care at multiple hospitals and outlying clinics, and contracts from various hospitals in order to successfully manage and execute a variety of clinical administrative responsibilities. This will require the Director to work collaboratively with hospital and clinic practice managers at multiple locations. The Director has responsibility for developing and managing the overall financial aspects of the clinical mission within the Department. The Director may be responsible for all human resource tasks related to staff that support the clinical mission. This is a critical role within a Department that has approximately 75 FTE and a total annual budget of $25 million.

Supervision Received:

Reports directly to the Department's Director of Finance & Administration (DFA). The Director receives direction and guidance from the DFA in administrative, policy and fiscal matters, and from the clinical faculty and leadership for programmatic issues.

Supervision Exercised:

Finance Specialist (shared supervision). Other office staff supervision to be determined and may change as departmental staff structure continues to adapt to the growing needs of the department. Serves as a resource to assist and advise the clinical staff and faculty of the Department.

Examples of Work Performed (specific duties and responsibilities of the Director may include, but are not limited to, the following):


  • Integrates with senior leadership in the Department to help develop strategy and operational planning for clinical care services within the Department.
  • Responsible for establishing and managing effective revenue cycle processes to ensure financial accuracy for all clinical activity within the Department's adult and pediatric practices.
  • Participates in planning activities for Otolaryngology including long-range and short-range business and strategic planning. Shares responsibility for projection of programs, revenues and expenses, personnel needs and facility needs.
  • Provides leadership in the formulation and implementation of Departmental policies and procedures, as needed.
  • Educates Otolaryngology's personnel and other constituencies on all relevant internal and external policies and procedures.
  • Evaluate effectiveness of policies and monitors compliance.
  • Chair and/or participate on Departmental committees as requested.
  • Coordinate and lead, with senior leaders, various regular faculty meetings focused on operations and finances (meetings likely to occur early mornings and/or early evenings).

Financial Management:
  • Directs fiscal activity of the Department's clinical efforts including, but not limited to, development and management of operating and capital budgets, administration of hospital contracts, payroll administration, purchasing, travel, and inventory management.
  • Develops and manages all clinical revenue cycle processes and reporting within the Department to ensure proper billing, insurance payments, accounts receivable, and adherence to relevant policies.
  • Directs the analysis and interpretation of clinical financial information and develops related operational plans.
  • Develop long-range forecasts and maintain long-range financial plans.
  • Works closely with CU Medicine on revenue cycle management.
  • Works closely with Department's Finance Specialist for clinical-related procurement, invoice processing, data management, reporting, etc.
  • Oversees and monitors accuracy and policy compliance of expense reports and payment vouchers that are completed by Department administrative staff.
  • Assists Department's Research Program Director with administration of Otolaryngology's asset management system (Webspace).

Human Resources (HR):
  • Manage all HR duties for the faculty and staff within the clinical mission to include: recruitment, onboarding, funding distributions, staff evaluations, and corrective actions as necessary.
  • Serve as expert and perform necessary tasks in all HR systems (HCM and CU Careers) related to recruiting, hiring, and retaining Departmental clinical faculty and staff.
  • Lead Search Committees for recruitment of clinical faculty and staff.
  • Serves as Department backup expert/liaison with the University's International Scholar's Office.

Clinical Business Administration:
  • Develops and manages Departmental standard operating procedures to ensure timely physician licensing, credentialing, and privileging.
  • Develops and implements effective, efficient, and regulatory-compliant administrative, financial, and operational clinical systems and processes.
  • Develops and implements effective marketing to promote and grow the clinical enterprise.
  • Administers and/or oversees physician call schedules.
  • Collaborates with UCH and CHCO Practice Managers to facilitate efficient clinical care services.
  • Oversees and monitors clinical support staff purchasing activity to ensure compliance with CU Medicine and UCD policies.
  • Oversees salary allocation/distributions on appropriate CU Medicine administrative and/or contractual funds.
  • Performs Payroll Expense Transfers (PETs) and Journal Entries (JEs) as needed in compliance with internal and external policies and procedures.
  • Responsible for maintaining up-to-date clinical care pages on the Department's website.
  • Conducts and/or facilitates internal audits as needed.

  • Shows initiative to identify and implement ways to improve the job and surroundings.
  • Performs other related duties and procedures, including special projects, as directed by the DFA.
  • Serves as a back-up during staff absences and vacancies, as necessary.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.


Minimum Requirements:

Education: A bachelor's degree in business, business administration, finance, accounting , education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.

Experience: The position requires extensive, diverse and progressively responsible experience at the management level, including direct responsibility for the administrative, operational and financial activities of a clinical program.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

Conditions of Employment:
  • Completion of HIPAA training required within 30 days of hire.

Preferred Qualifications:

  • Master's degree in business administration, finance, healthcare administration, public administration, or a directly related field from an accredited institution
  • Experience working in an academic medical center
  • Proficiency with PeopleSoft (HCM &/or Finance)
  • Experience with QGenda
  • Experience supervising staff

Knowledge, Skills and Abilities:
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Outstanding customer service skills.
  • Demonstrated commitment and leadership ability to advance diversity and inclusion.
  • Strong financial management skills to include comprehensive understanding of academic medical institutional financial structure and operational standards.
  • Knowledge of, and the ability to apply, accepted theories, principles, and tools, in both finance and human resource management.
  • Excellent interpersonal communication, organizational skills, and ability to problem solve and multi-task.
  • Knowledge of, and ability to apply diversified financial management principles, tools, and techniques.
  • Knowledge of, and the ability to apply accepted theories, practice and principles of revenue cycle management.
  • Knowledge of, and the ability to apply accepted theories, practice and principles of human resource management.
  • Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
  • Ability to evaluate, analyze, and interpret vast amounts of data, recommend solutions, and implement the preferred course of action.
  • Ability to establish work priorities, delegate assignments as appropriate, and follow through to ensure completion of activities.
  • Strong analytical and financial skills, including budgeting, forecasting, and financial analysis.
  • Strong working knowledge of study regulations, budgets, and billing processes.
  • Advanced level/skill in Microsoft Excel (reporting, charting, pivot tables, etc).
  • Ability to effectively communicate with medical, professional, administrative, and other personnel to present information both orally and in written form within the office and to those outside the office with whom the Department needs to interact.
  • Excellent command of the English language, both written and verbal.

Salary and Benefits:

Salary is commensurate with skills and experience.

This position is not eligible for overtime compensation

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.


Total Compensation Calculator:

Diversity and Equity:

Please click here for information on disability accommodations:

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Special Instructions to Applicants:Required Application Materials: To apply, please visit: and attach: 1. A letter of application which specifically addresses the job requirements and outlines qualifications 2. A current CV/resume 3. List of three to five professional references (we will notify you prior to contacting both on and off-list references) Questions should be directed to: [email protected]

Application Materials Required:Cover Letter, Resume/CV, List of References

Application Materials Instructions:Application Deadline: Applications are accepted electronically ONLY at Review of applications will begin immediately and will continue until the position is filled.

Job Category: Business Services

Primary Location: Aurora

Department: H0001 -- Anschutz Medical Campus - 20264 - SOM-Otolaryngology

Schedule: Full-time

Posting Date: Sep 26, 2018

Closing Date: Ongoing

Posting Contact Name: Estelle Brock

Posting Contact Email: [email protected]

Position Number: 00730235





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Job No:
Posted: 12/20/2018
Application Due: 2/11/2019
Work Type: