Field Service Technician/UKHC

Job description

The successful Field Service Technician/UKHC will perform entry level tasks in support of the end user computing environment for UK Healthcare. Primary duties include tasks such as installing hardware and applications, performing rounds to proactively identify problems, and basic project task work. Microsoft MTA: IT Infrastructure or CompTIA A+ certifications are required within one year of hire date.

Job Title
Field Service Technician/UKHC

Requisition Number

Working Title
Filed Service Technician

Department Name
H3997:EVPHA Information Technology

Work Location
Lexington, KY

Grade Level

Salary Range

Type of Position

Position Time Status

Required Education


Click here for more information about equivalencies:

Required Related Experience

6 mos

Required License/ Registration/Certification

Microsoft MTA: IT Infrastructure or CompTIA A+. Certifications are required within one year of hire date.

Physical Requirements

Requires lifting, pushing or pulling of objects up to 50 pounds.


Primarily Monday-Friday 8AM-4:30PM.


Microsoft Enterprise Desktop Support; MacOS Experience; troubleshooting experience on various computing devices including workstations, laptops, mobile devices, printers, telephones, etc.

Does this position have supervisory responsibilities?

Preferred Education/Experience

Associates Degree. Requires specialized/technical knowledge and skills such as drafting, reading and understanding electrical schematics, computer operations, and reading and understanding technical manuals.

Deadline to Apply

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate the number of years of paid work experience you have supporting end user computing devices.
    • None
    • More than 0, up through 2 years
    • More than 2 years, up through 4 years
    • More than 4 years
  2. * In your paid work experience, please indicate the largest number of users you were responsible for supporting.
    • Less than 100
    • More than 100, up through 1000
    • More than 1000, up through 5000
    • More than 5000
  3. * Please indicate the number of years of paid work experience you have providing customer service.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  4. * Please describe how your work experience directly relates to this position.

    (Open Ended Question)

  5. * This position requires you to obtain Microsoft MTA: IT Infrastructure or CompTIA A+ certifications within 1 year of hire date. Are you aware of this requirement?

    (Open Ended Question)

  6. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.

    (Open Ended Question)

  7. * Where did you first see this position advertised other than on UK's online employment system?
    • (Diverse Issues in Higher Education)
    • (Higher Education Recruitment Consortium)
    • Institute for Diversity in Health Management
    • A Colleague, Friend and/or Family Member
    • None of the Above

Applicant Documents

Required Documents
    Optional Documents
    1. Resume
    2. Cover Letter





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    Job No:
    Posted: 12/19/2018
    Application Due: 2/17/2019
    Work Type: