Patient Relations Assistant/UKHC

Job description



The Internal Medicine - Medicine Specialty clinics (Digestive Health, Pulmonary, Nephrology) seeks an individual to provide front desk registration in the outpatient clinics.

Primary responsibilities include, but are not limited to: greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone.

This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.




Job Title
Patient Relations Assistant/UKHC

Requisition Number
RE16675

Working Title
PRA

Department Name
7H362:INTERNAL MEDICINE & DIVISIONS - NEPHROLO

Work Location
Lexington, KY

Grade Level
06

Salary Range
$13.58-21.06/hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

HS



Click here for more information about equivalencies:
http://www.uky.edu/hr/employment/working-uk/equivalencies

Required Related Experience

3.5 yrs



Required License/ Registration/Certification

None



Physical Requirements

sitting at a computer for long periods of time



Shift

Mostly Monday-Friday days, other shifts as assigned.



Skills/Knowledge/Abilities

This position requires the ability to multi-task, provide exceptional customer service, attention to detail, excellent communication skills, both in person and telephone, organizational and computers.



Does this position have supervisory responsibilities?
No

Preferred Education/Experience

Previous registration and/or scheduling experience in physician office practice.
Outpatient experience and insurance experience preferred.



Deadline to Apply
12/25/2018

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.



Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.

    (Open Ended Question)

  2. * Are you familiar with HIPAA requirements as they relate to patient documentation and billing?
    • Yes
    • No
  3. * Do you have customer service experience?
    • Yes
    • No
  4. * Please indicate your paid employment experience working in a clinic setting performing registration and check-out.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years
  5. * Where did you first see this position advertised other than on UK's online employment system?
    • InsideHigherEd.com
    • HigherEdJobs.com
    • Diverseeducation.com (Diverse Issues in Higher Education)
    • HERCjobs.org (Higher Education Recruitment Consortium)
    • InsightIntoDiversity.com
    • Latinosinhighered.com
    • HospitalCareers.com
    • Indeed.com
    • LinkedIn.com
    • Institute for Diversity in Health Management
    • A Colleague, Friend and/or Family Member
    • None of the Above


Applicant Documents

Required Documents
    Optional Documents
    1. Resume
    2. Curriculum Vita
    3. Cover Letter

    PI106328953

     

     

     

    Diversity Profile: University

     

    AAUP COMPENSATION SURVEY DATA

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    Job No:
    Posted: 12/18/2018
    Application Due: 1/17/2019
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