Information Technology Specialist II - Microcomputer Support

Job description

Los Rios Community College District


Information Technology Specialist II - Microcomputer Support

Job Posting Number: C00798P

Salary: $6,094.00 per month

Closing Date: 01/14/2019


Complete job description and application available online at:


Position Summary    

This is an experienced Information Technology Specialist I or equivalent who has broad levels of responsibility, works in more complex system environments, works with multiple PC platforms and operating systems, or is primarily responsible for a major technical area. Incumbent performs duties with minimal supervision. [For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting Job Descriptions click here].


This position is assigned to the Information Technology department.


Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.


Full-time, twelve-month employees receive 17 days of annual paid holidays, 15 days’ vacation yearly (with increases after 5 & 10 years) and 8 hours of sick leave per month. Los Rios also offers extensive professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. (See full LRCEA contract agreement details)


Assignment Responsibilities    

● Determines requirements, installs, configures, and maintains desktop operating systems, virtual environments, and application software and hardware in an organization-wide, networked environment. 

● Assists end users with hardware and software applications and/or network usage problems and provides problem resolution.

● Troubleshoots and repairs microcomputers by replacing components and rebuilding and upgrading with new and/or used components.

● Troubleshoots system problems to provide continued operation through permanent solutions or ways to work around the problems.

● Serves as technical advisor to college and District staff.

● Assists staff with the planning for new systems or system upgrades.

● Works with college and District Office technicians, specialists, and analysts to maintain college and District-wide systems integrity.

● Determines necessity and extent of software and hardware upgrades for student use, college staff, administrators, and/or faculty.

● Develops specifications, descriptions, and operating instructions.

● Performs system analysis on projects of moderate scope.

● Resolves network connectivity problems on local area network. 

● Manages active directory objects, network shares, and network services.

● Performs first-level problem resolution as assigned by help desk.

● Ensures microcomputers and servers are in compliance with licenses and copyright laws.

● Researches new technology, evaluates feasibility, and provides draft requisitions for computers and computer related materials.

● Maintains a depot of spare components for microcomputer repair.

● Surpluses microcomputers and related components.

● Mentors and oversees the work of student assistants and junior technicians.

● Updates and maintains industry knowledge as related to job functions.

● Performs related duties as required.


Minimum Qualifications    

EXPERIENCE/EDUCATION: An Associate degree in computer science or closely related field (or completion of an equivalent certificate program) and two years in class of Information Technology Specialist I; OR, an Associate degree in computer science or closely related field (or completion of an equivalent certificate program) and four years experience directly related to job duties; OR, a combination of training and/or experience totaling six years that is likely to have provided the required level of knowledge and abilities.


Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.


(Experience Requirement: One year of experience is equal to 12 months of experience at a maximum of 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: 15 units are equal to six months of education; 30 units are equal to one year of education.)



The Los Rios Community College District is an equal opportunity employer, and does not discriminate regardless of race, color, sex, religion, age, sexual orientation, national origin, ancestry, disability, medical condition, political affiliation or belief, or marital status.




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Job No: C00798P
Posted: 12/17/2018
Application Due: 1/14/2019
Work Type:
Salary: $6,094.00 per month