Front Office Service Representative

Job description

University of California, Irvine

Front Office Service Representative

Under the general supervision of the Front Office & Health Information Manager schedules patient appointments for the General Medical Clinic, Specialty Clinic and Nurse Clinic using computerized patient scheduling system. Performs administrative and clerical functions related to management of the electronic medical record. Performs administrative and clerical functions related to Front Office Reception.

The Front Office Service Representative is the critical front line position at the Student Health Center. The Front Office is the first encounter for patients that come through the door or call on the phone. A friendly, professional and accommodating personality is essential to the success of the patient experience.

The Front Office Service Representative is instrumental in facilitating patient flow in the clinic. The Front Office Services Coordinator works closely with the nursing team and healthcare providers to manage the day to day functions while focusing on patient care and safety. HIPAA is a primary concern of all staff, and must be respected and is expected to be followed.

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

Salary: Hourly $19.54 - $23.19
Total Hours: 8-5, M-F
Career Position.
Although this position's schedule is M-F and during traditional work hours, weekends or non-traditional work hours may be required for special projects or busy times of the year, or when strict deadlines must be met. In the case of extended hours, this position may be required to work those hours.
Employment in this position is contingent upon successful completion of a Department of Justice (DOJ) Live Scan background check, verification and continued monitoring of licensure as it applies to the position, and successful completion of our background review or credentialing process, as appropriate to the position.
The employee must comply with OSHA, CA/OSHA, and CDC recommendations and requirements regarding vaccination and testing of healthcare employees. This includes, but may not be limited to; current hepatitis B immunizations, annual flu vaccinations, and annual tuberculosis screening. At the discretion of the Student Health Center, the employee may be offered an option to sign a declination acknowledgement in lieu of receiving an annual flu vaccination.
Per the UC Ethics Briefing, the employee is responsible for reporting any and all potential conflicts of interest to their supervisor in a timely manner.
Final candidate subject to background check.
As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.
Please attach your resume.

Click here to see the Student Health website.

View Job Description for the position requirements.

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Job No:
Posted: 12/14/2018
Application Due: 1/18/2019
Work Type: