IT Inventory Specialist
IT Inventory Specialist
Nature of Work:
The IT Inventory Specialist is the central point of contact for all desktop computers, mobile devices and classroom technology assets at Albany State University. This position directly oversees all incoming IT assets to the University, properly inventories/tags items and deploys these technologies. This position will maintain the central IT inventory database and perform regular audits on equipment usage and location. University Faculty, Staff and Administration will work directly with this individual to quote and schedule technology upgrades. Technical Services staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, in person and self-service.
Training and Experience:
*Associates degree or equivalent in relative work experience required.
*Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
*Ability to update/manage databases.
*Ability to work nights and weekends is required.
Illustrative Examples of Work:
*Manage and inventory all University issued computers, tablets, mobile devices and printers.
*Complete inventory tasks such as internal transfers, manage serial numbers and run various reports.
*Coordinate inventory control functions including receiving inventory, accurately input data into the inventory system, ensure accuracy of inventory counts, implementation of inventory control methods and procedures.
*Ensure high-level process accuracy, and inventory procedure compliance.
*Work with the Warehouse staff to schedule IT deliveries and accurately accept orders.
*Work with Title III offices to meet and exceed their expectations of managing Title III technology assets.
*Maintain central database of all University inventoried IT assets.
*Maintain electronic asset sheets and enforce process.
*Perform routine audits of inventoried equipment to verify location and usage.
*Manage student assistants and utilize them for routine building audits.
*Advise on future IT purchases, particularly new technology, areas of need etc.
*Manage all desktop, mobile device and classroom technology life cycle replacement.
*Accurately record, update and document requests using the Samanage service desk.
*Install, image, configure and deploy all new desktops, mobile devices and printers on all campuses.
*Track issues throughout their life-span in the form of a ticket from initial submission to resolution.
*Utilize LANDesk management suite to support end users via remote functionality.
*Perform remote troubleshooting through diagnostic techniques and pertinent questions.
*Routinely follow up with customers to identify areas of improvement.
*Maintain best practices in inventory management and verify ITS staff follows.
*Identify and suggest possible improvements on procedures and processes.
*Supervise, schedule and train student workers as assigned.
*Perform other job-related duties as assigned.
(Screening of applications will begin at date shown and will continue until the position is filled.)
Open Until Filled
Special Instructions to Applicants:
Number of Openings:
If Other, please denote the Name of a Grant:
Student Technology Fees
Commensurate with qualifications and experience
The work is typically performed by standing, walking, bending, crouching or sitting at a desk. The employee frequently lifts light and heavy objects (up to 50 lbs), climbs ladders and uses tools or equipment requiring a high degree of dexterity. The work is typically performed in an office environment.
Facts About the Institution:
Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, hospital and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment. EEO/AA/Non-Discrimination Statement: Albany State University is an equal employment, equal access, equal educational opportunity and affirmative action institution which adheres to all federal and state civil rights laws banning discrimination in public institutions of higher education. The University is committed to insuring equal opportunity to all students, employees, and applicants for employment or admission without regard to race, color, religion, sex, national origin, age, veteran status, physical or mental disabilities, or sexual orientation. It is the policy of Albany State University to comply with all federal laws, including the Age Discrimination Act of 1975, Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act (ADA) of 1990 (Title II), Title IX of the Education Amendments of 1972 (Title IX), Title VI of the Civil Rights Act of 1964 (Title VI), Executive Order (E.O.) 11246, and all subsequent amendments and implementing regulations which prohibit discrimination as above described. In accordance with the requirements above, Albany State University affirmatively states that it does not discriminate on the basis of race, color, religion, sex, age, veteran status, disability or national origin in its employment and/or educational programs and activities. Albany State University is an Affirmative Action/Equal Opportunity Institution. The University shall take action, to the extent allowed under state and federal law, to ensure fulfillment of this policy. For questions or more detailed information regarding this policy, or to file a complaint regarding violation of this policy, please contact the Albany State University Office of Human Resources, 504 College Drive, B.C. Black Building, Room 382, Albany, Georgia 31705, Director of Human Resources at 229-430-4623. Students requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Student Disability Services Center, New Student Center, 2nd Floor, Green Zone (Room 2-140), Dr. Stephanie Harris-Jolly, Director of Counseling and Student Disability Services, 229-903-3610.
Applicants who have a disability and who need special services or facilities to apply or to interview should contact Human Resources at 229-430-4623. EEO/AA employer.
Optional Applicant Documents:
Required Applicant Documents:
Application Types Accepted:
Staff Employment Application