Patient Relations Representative

Job description

Position Type:

Department: Campus Health Administration - 650001

Appointment Type:

Vacancy ID: P009464

Position Summary: The Patient Relations Representative position will be responsible for communicating with a diverse group of personalities in a courteous and professional manner by phone and direct interactions. She/He must possess the skill to multi-task assignments and prioritize many tasks including: * Answer phone lines and demonstrate appropriate phone etiquette * Schedule new and return appointments * Complete check-in process including verification of demographic information, student eligibility and scan insurance cards * Insurance verification * Follow up on all inquires * Provide excellent customer service to all patients, staff and parents This position will also occasionally provide cross coverage to other Campus Health Service clinics as needed.

Application Deadline: 01/02/2019

Education Requirements:

Qualification and Experience: High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Equal Opportunity Employer:

Department Contact Name and Title:

Department Contact Telephone Number or Email:

Special Instructions for Applicants:




Diversity Profile: University



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Job No:
Posted: 12/14/2018
Application Due: 1/22/2019
Work Type: