Telecommunications Analyst II

Job description


Requisition Number

Job Title
Telecommunications Analyst II

Official Title
Telecommunications Analyst II

Position Number

IT Shared Services - 925000


Is this an internal posting only?

Work Schedule
Monday - Friday; 8am -5pm

Department Overview
Information Technology Shared Services (ITSS) is a component of The University of North Texas System. The mission of ITSS is simple: to be the best at delivering customer-aligned IT solutions and services. Our services are provided to all member institutions using an IT shared services governance model.

IT Shared Services provides the primary technology used by all campuses to support their operations. These include: shared resources of data centers, computing hardware, software applications, network and voice communications, collaboration and productivity capabilities, central web services, risk management, and security and compliance services. As a department, we strive to provide the most professional personnel possible to serve our campus constituents.

The University of North Texas is a state employer offering great benefits, including medical, dental, life, retirement, ample paid time off, and great work/life balance.

Job Description
The ITSS-Telecom Services Department at the University of North Texas System is seeking to hire a Telecommunications Analyst II to join our team. This position performs complex engineering/analysis work. Work involves analyzing telecommunications systems and applications. May train others. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

Responsibilities of the position include, but are not limited to:

* Provide support to UNT System and Components
* Senior technical consultation and issue resolutions
* Install, configure and maintain communications equipment and software applications
* Interact with service providers and communications suppliers to obtain and support operations
* Develop and maintain preventative maintenance programs
* Write technical specifications
* Access and utilize communications equipment and utilize software applications to research, update, and produce electronic media reports
* Process, update, and route work orders
* Troubleshoot issues

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Minimum Qualifications
The successful candidate will possess a Bachelor's degree in related field and two years communications and/or networking experience; or any equivalent combination of education, training and experience which provides the following knowledge, skills, and abilities:

* Extensive knowledge of principles of computing and communications networks.
* Knowledge of PC architecture and operating systems.
* Strong oral and written communications skills.
* Supervisory skills and abilities.
* Operate a computer keyboard and to install communications hardware.
* Assimilate, retain, and utilize technical information.
* Analyze varied courses of action and participate in strategic planning.
* Work with considerable independence and initiative.
* Establish and maintain effective working relationships.
* Function responsibly during emergency problem solving situations.

Special Instructions to Applicants
Applicants must submit a resume, a cover letter and a list of three professional references with their online application.

Is this a security sensitive position?

Driving a University Vehicle?

Job Open Date

Job Close Date
Open Until Filled

Pay Rate
Salary commensurate with experience

Pay Basis

Job Type
Full-time Permanent

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Job No:
Posted: 12/14/2018
Application Due: 2/6/2019
Work Type: