DIRECTOR OF STUDENT SUCCESS & ADVISING
Bulletin #180129; 11/28/18
California State University, Los Angeles
DIRECTOR OF STUDENT SUCCESS & ADVISING
California State University, Los Angeles, invites applications for the above Administrator II position.
The University: California State University, Los Angeles, under the leadership of President, William A. Covino, is one of 23 campuses of the California State University system. Founded in 1947, the University is in the city of Los Angeles, adjacent to the San Gabriel Valley, and has more than 28,000 students who reflect the rich ethnic diversity of the area.
The Position: The Director of the Student Success and Advising (DSSA) is a highly motivated person with vision, enthusiasm, collegiality, and leadership qualities who has significant responsibility for developing and implementing student success and advisement initiatives that promote engagement, retention, and timely graduation. Reporting to the Associate Dean, the Director will be responsible for managing the Advising Center’s budget and staff; hiring, supervising and evaluating staff, and for ensuring that advising resources are effectively used to provide comprehensive academic advising and support services for all students in the college. As part of the college team, the Director works closely with the Dean of Undergraduate Studies, the Vice Provost for Enrollment Services, and with other DSSA’s on campus. The Director is expected to plan, coordinate, and implement advising policies, practices and procedures within the college. The Director will develop and lead programs to increase student engagement, retention, and graduation rates. These include, but are not limited to, mandatory freshman advising, graduation checks, orientations, and probation advising to identify students who need additional support to achieve their educational goals. The Director will analyze data to develop effective plans that utilize identified metrics in support of college retention and graduation rates. The Director is responsible for ensuring that faculty and staff advisors receive professional ongoing development and training on e-advising tools such as, EAB Campus, Degree Planner, and Schedule Planner. The Director will communicate information about campus-wide advising priorities, initiatives, and changes to advising policies to the College Advising Council, faculty, advisors and, department chairs. The Director is also responsible for implementing assessment, strategies, developing plans that track and improve the effectiveness of the Advising Center and provide regular updates to the college and central administration. The Director will serve on University committees, participate in campus-wide efforts to facilitate retention and graduation; serve on the college leadership team. The Director will oversee advising services grounded in best practices, which support college and university advising efforts to develop consistent experiences for all students.
Required Qualifications and Experience: A master’s or doctoral degree from an accredited college or university. The incumbent must have five years of relevant experience in areas of advisement and/or student-success in an institution of higher education, demonstrated managerial experience, excellent verbal, written communication, and team building skills. The incumbent must also have proficiency with Microsoft Office and social media along with demonstrated leadership in addressing diverse problems. The incumbent must have the ability to supervise and motivate staff to work effectively and collaboratively with students, faculty, staff and administrators; and manage multiple priorities. Demonstrated interest and ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
Desired Qualifications: A doctoral degree from an accredited college or university. Six years of management or leadership experience including; familiarity with a range of advisement tools and platforms; a record of development and implementing program assessment strategies, knowledge of CSU policies and procedures, and PeopleSoft applications.
Compensation: Salary is commensurate with experience and qualifications. A comprehensive benefits package is provided.
Appointment: The Administrator II appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan.
This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Closing Date: Review of applications will begin on December 12, 2018 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State University, Los Angeles employment application is required. Resumes will not be accepted in lieu of a completed application.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
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