Electric Utility Technology (EUT) Program Coordinator / Advisor
Working hours for this position consist of 25 hours per week, Monday through Friday, between the hours of 8:00 am and 5:00 pm, but may require evening and weekend work based on the requirements of the program and the position. Actual hours for the position will be determined between the supervisor and the employee on a term by term basis.
The Advisor/Recruiter duties and responsibilities will be primarily dedicated to the Electric Utility Technology Program (EUT). The position will oversee all activities related to the College’s partnership program with First Energy Power Systems Institute (PSI), which includes program recruitment, coordinating class scheduling and advising EUT students through program completion. When not working on EUT initiatives, this individual will serve as a general advisor in the Advising Center.
Essential Duties and Responsibilities
- Serve as the academic advisor for students in the First Energy's Power Systems Institute (PSI) EUT AAS program; including helping students to enroll, understand and apply for financial aid, placement test, submit transcripts, connect to campus resources and to succeed academically.
- Monitor, track and advise students to ensure that they are “ready” (academically & technically) to start the PSI EUT program each semester.
- Initiate outreach and provide motivation and support to facilitate course and program completion. This may include visits to the MetEd facility to meet with students in the program.
- As directed and/or invited, represent the College at program related MetEd events both on campus, in the community and at the MetEd facility. This will include, but is not limited to pole yard graduation, PSI holiday parade participation and RACC/PSI Information sessions.
- Act as a liaison between the College and FirstEnergy instructors and PSI staff.
- In collaboration with the STEM Division, help to identify, hire and orient program instructors as to College and Program policies and procedures.
- Assist in recruiting students, including participating in open houses, information sessions and high school visits to promote awareness of PSI.
- Coordinate EUT Information sessions (minimum 2 per year) including room scheduling, reservation and set up request, determining RACC staff and speakers and general oversite during sessions.
- In consultation with the Academic Affairs and the Vice President of Enrollment Management assist in the preparation of class schedules, register students and coordinate text book pick up for fall, winter, spring, and summer courses in the EUT program.
- Collect and compile information; review and revise program literature; create and maintain reports including shared Applicant Tracking spreadsheet as required by FirstEnergy and the College.
- Establish and maintain relationships with FirstEnergy and other utility industry employers.
- Arrange and conduct a minimum of one Program Advisory Committee meeting per calendar year. Submit meeting minutes to the Senior Vice President of Academic Affairs/Provost, Vice President of Enrollment Management, Associate Dean of STEM, and First Energy Rep.
- Work with the STEM Division to assist with EUT Program reviews and course assessments, including report writing and gathering data.
- Provide new and current student advising for other RACC programs through walk-in times and scheduled appointments at the Advising Center and at events such as New Student Orientation, Open Enrollment events and Welcome Week Activities.
- Perform other program or retention related responsibilities that may be assigned by the Vice President of Enrollment Management.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
- Bachelor's degree required. Preferred degree in Business, Technical Studies, Counseling or Human Services Field.
- One year (full time equivalency) of experience working in a counseling/advising capacity in an educational setting.
- Experience working with an adult population in an advising, mentoring or teaching role.
- Experience working with students/clients in a business, technical field or manufacturing setting.
- Demonstrated strong organizational and communication skills.
- Technical experience in a field related to the electric utility industry.
Other Skills and Abilities
- Knowledge of or work experience in technical business or industry training and operations
- Excellent interpersonal, written and oral communication skills with professional staff and the public
- Ability to work independently, with limited supervision
- Must demonstrate a high level of confidentiality
- Demonstrated ability to collaborate and build strong relationships
- Excellent organizational skills and attention to detail
Required Licensures or Certificates
Occasional travel for high school visits and other local job-related travel is necessary; employee must have access to ready transportation.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information and respond to questions in one-on-one, small and large group situations from groups of managers, clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate averages, percentages and sums.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual: must be proficient with word processing software, spreadsheet software and standard office equipment. Experience with student or client tracking programs and ability to learn manufacturing technology software.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms and talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.
RACC is an Equal Opportunity Employer: minority/female/disability/veteran