Support Services Associate
Position Number: 00041447
Primary Function of Organization Unit: Campus Enterprises is NC State's lead division of retail and hospitality organizations ; NC State Dining, NC State Stores, Trademark Licensing, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), Rave! Event Services and the Wolfpack One Card Services. Each unit shares a common goal: deliver quality and efficient services with dedicated financial support for student activity and scholarships. NC State Dining is a department within the Campus Enterprises Division. NC State Dining provides campus wide food service to students, staff, and faculty and the corporate partners on centennial campus. NC State Dining operates 14 dining areas, 7 convenience stores, campus concessions, a nutritional counseling service and catering department.
Essential Job Duties: The primary purpose of the Support Services Associate position is to help in the operation of the CBord food production software system. The Support Services Associate will maintain the CBord system in regards to inventory, order schedules, vendor ordering, updating service menus, maintaining bakery orders, input post data, assist Chef and Asst Manager in changes to be made in the menu, review all completed transfer requisitions and prepare them for issuing, generate and disseminate production reports and print and prepare all recipes for cooks for all meal periods. This position is expected to provide excellent customer service. This position will also relay changes to production and front of house staff in a timely manner and provide accurate data entry in CBord. Duties for this position may vary depending on business changes and needs and at times may include checking in deliveries, putting stock away and filling requisitions.
Department Required Skills: * Accurate data entry * Ability to work a flexible schedule if business dictates. * Ability to convey information accurately and timely. * Ability to learn new department specific software. * Ability to facilitate the work flow, change priorities and work efficiently in a fast paced environment. * Ability to meet deadlines. * Ability to communicate with internal and external customers using knowledge of NC State Dining policies and procedures. * Provide timely and accurate problem resolution.
Preferred Experience, Skills, Training/Education: * Previous experience with ordering * Experience using food service ordering systems such as C-Bord.
Necessary Licenses and Certifications: N/A
AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.