Director of Financial Aid
Lake Tahoe Community College District announces a professional opportunity to lead in the area of financial aid as part of the student services team. Under the general direction of the Vice President of Student Services, this position will fully plan, organize, control and direct the financial aid, federal loans, and scholarship delivery system operations and activities through the District’s Financial Aid department. In addition, the position takes the lead on expanding outreach and recruitment for the area and the implementation of the "Lake Tahoe College Promise" program.
With the start of the 2018/19 academic year, Lake Tahoe Community College has welcomed the first wave of Lake Tahoe College Promise students. These students are in the midst of a tuition-free year of college and heading down a path toward a more promising future. The Lake Tahoe College Promise is a program which provides first-time, full-time college students who are California residents or a Nevada resident of the Tahoe Basin, free tuition for their first year at LTCC.
Normal hours of work are Mondays through Fridays, 8:00 a.m. to 5:00 p.m. with some night and weekend outreach events; however, hours may vary according to the needs of the department and workweeks exceeding 40 hours are typical during high workload periods. This position is exempt from overtime compensation. Please see the position description for complete requirements and duties.
LTCC reserves the right to reopen the position or extend the deadline if an adequate applicant pool is not received.
After reviewing applications, those applicants judged most suitable for the position will be invited to initial interviews. These applicants will be notified by phone on or about Tuesday, February 5, 2019. Initial interviews are tentatively scheduled for February 13 and 14, 2019. Meeting the minimum requirements does not guarantee an interview.
PREFERRED START DATE:
Under the direction of the Vice President of Student Services, plan, organize, control and direct the financial aid and scholarship delivery system operations and activities of the District’s Financial Aid department, including outreach for the program; establish and implement the overall philosophy, goals, budget and operating procedures for the financial aid office; train, supervise and evaluate the performance of assigned personnel.
- Plan, organize, control and direct the operations and activities of the District’s Financial Aid department; communicate with financial aid staff of changes, modifications and interpretations resulting from new or current legislation. Plan, organize, control and direct the operations and activities of the District’s Financial Aid department; communicate with financial aid staff of changes, modifications and interpretations resulting from new or current legislation.
- Train, supervise and evaluate the performance of assigned staff; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions.
- Provide technical expertise, information and assistance to administrators, staff, students and others regarding assigned functions; assist in the formulation and development of policies, procedures, programs, and outreach efforts.
- Outreach to Tahoe basin high schools and regional college fairs to inform and assist potential students with access to financial aid and scholarships; coordinate and host FAFSA workshops for potential/returning students.
- Advise students and parents regarding eligibility and responsibility, program requirements, alternative resources and budgeting; interpret, explain and apply state and federal regulations and guidelines governing financial aid; conduct financial aid recruitment on campus and in the community; review financial aid package awards.
- Oversee, plan, and direct the coordination of the District’s Federal Loan Program which includes both Direct Subsidized Loans and Direct Unsubsidized Loans, as well as Direct PLUS Loans for Parents; Advise students and parents regarding eligibility and responsibility, program requirements, alternative resources and budgeting for qualifying federal loan programs.
- Oversee work study programs and delivery systems within applicable statutes and regulations; coordinate prioritization and allocation for work study requests on campus.
- Ensure working relationship with the Lake Tahoe Community College Foundation to coordinate scholarship identification, distribution, and events.
- Direct the preparation and maintenance of a variety of narrative and statistical reports, records and files related to personnel and assigned activities; compose letters to express concerns and advocate financial aid issues; prepare and submit appropriate applications and reports for the continued funding of federal and state financial aid programs; ensure compliance with all applicable federal and state laws and regulations.
- Develop and prepare the annual preliminary budget for the Financial Aid Department; analyze and review budgetary and financial data; control and authorize expenditures in accordance with established limitations; monitor expenditures and funding availability.
- Implement and oversee the “Lake Tahoe College Promise” program in accordance with state regulations and local guidance.
- Prepare financial aid and scholarship disbursement requests; certify loan applications; process refunds; determine student educational barriers and obstacles; reconcile financial aid account balances with fiscal services office and federal and state records.
- Communicate with other administrators, students, parents, personnel and outside organizations to coordinate activities and programs; resolve issues and conflicts and exchange information; establish and maintain scholarship donor relations.
- Operate a computer and assigned software programs; operate other office equipment as assigned.
- Attend and conduct a variety of meetings and presentations as assigned; evenings and weekends as required; serve on committees and attend trainings and conferences related to assigned activities.
- Perform related duties as assigned.
Education and Experience:
Any combination equivalent to: Any combination equivalent to: Bachelor's degree in business administration, communications or related field and three years increasingly responsible student services experience or any satisfactory combination of experience and training, which demonstrates the knowledge, skills and abilities to perform the above duties.
- Planning, organization and direction of the operations and activities of the District’s Financial Aid department.
- Budget preparation and control.
- Oral and written communication skills.
- Principles and practices of administration, supervision and training.
- Applicable laws, codes, regulations, policies and procedures.
- Diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of students.
- Interpersonal skills using tact, patience and courtesy.
- Various scholarships, grants, loans and awards and the requirements.
- Operation of a computer and assigned software related to financial aid award processes.
- State and federal regulations and guidelines governing financial aid.
- Basic fiscal reporting techniques.
- Financial and statistical record keeping techniques.
- Financial problems associated with economically disadvantaged students.
- Outreach and communication strategies.
- Plan, organize and administer the financial aid and scholarship services for the District in accordance with applicable policies and statutes.
- Supervise and evaluate the performance of assigned staff.
- Maintain confidential financial and student information.
- Communicate effectively both orally and in writing.
- Interpret, apply and explain rules, regulations, policies and procedures governing financial aid.
- Establish and maintain cooperative and effective working relationships with others.
- Analyze situations accurately and adopt an effective course of action.
- Meet schedules and time lines.
- Work independently with little direction.
- Direct the maintenance of a variety of reports, records and files related to assigned activities.
- Perform arithmetic calculations and tabulations with speed and accuracy.
- Prepare and deliver oral presentations.
Additional Requirement (Licensure/Certification):
- No additional requirement.
- Indoor/Office environment.
- Contact with dissatisfied and abusive individuals.
Cover Letter, Resume/CV