Business Intelligence Analyst Manager

Job description

Who We Are:

The Information Technology Department operates in a support role for every department and school on the University of Colorado Colorado Springs Campus. Offering services from Help Desk to classroom AV support, web development to IT security and compliance.

Nature of Work:

The University of Colorado Colorado Springs is investing in the expansion of its reporting and analytics capabilities. This will be the lead position in that effort and will supervise another full-time analyst with potential for expansion of the team in the next year. The University Information System office maintains a Cognos Reporting System that is used by the campus to develop reporting and dashboard options for business offices and campus users.

Reporting to the Executive Director of Innovation and Computing Services, the Business Intelligence Analyst Manager is a customer-centric position focusing on supporting the rollout, administration, and end-user adoption of Cognos and other data visualization tools. This role is the point of contact for ongoing customer engagement and support.

Essential Functions of the Position:

  • Leads the effort to expand adoption and use of end-to-end BI solutions on campus
  • Utilize best practices to assist with BI strategic vision and subsequent implementation of strategic initiatives.
  • Works with campus leadership to gather requirements for enterprise reporting and BI tools.
  • Develops reports and dashboards to support end-user analytics needs
  • Collaborates with end users to encourage tool adoption including mentoring, training, and development.
  • Provide content for the reporting program's communications and training efforts
  • Communicate requirements to ETL developers and assist end users with User Acceptance Testing (UAT) needs.
  • Develop complex analytical Cognos reports and/or OLAP cube generation for OIT and/or other campus departments as needed.
  • Utilize best practices to review existing reports, recommend performance improvements, and advise best visual representation of analytics.
  • Analyze data to help campus customers to identify new BI trends.
  • Work directly with business users to field support and enhancement requests
  • Complete tasks to improve the predictability and repeatablilty of business intelligence processes
  • Enthusiastic service orientation with sensitivity to the needs of users at all skill levels
  • Ability to communicate in formal and informal settings, in writing and verbally
  • The ability to work independently and learn new skills on the job
  • Flexibility to accept, manage and incorporate change
  • The ability to manage multiple priorities simultaneously and effectively in a fast-paced environment
  • A strong knowledge of standard productivity tools such as Microsoft Office

Knowledge, Skills, and Abilities
  • Expertise in data visualization including statistical and information graphics and plots
  • Strong analytical skills
  • Knowledge of data warehouse concepts
  • Knowledge of database design and data modeling
  • Ability to effectively communicate, in writing and verbally
  • Ability to be a team player and highly motivated to work independently
  • Ability to manage multiple tasks simultaneously and effectively in a fast-paced environment
  • Ability to communicate technical solutions to technical and nontechnical users
  • Enthusiastic service orientation with sensitivity to the needs of users at all skill levels

Salary: $78,719-$82,655

For the purposes of FLSA this position has been determined to be exempt from (not eligible for) overtime under FLSA.

The University of Colorado, Colorado Springs offers a full benefits package. Information on University benefits programs, including eligibility, is located at

The University of Colorado is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check.


Minimum Requirements
  • Bachelor's degree from an accredited institution of higher education or a combination of education, technology training and industry certifications, and related experience may substitute for the degree on a year for year basis.
  • Five years of professional experience working directly with customers advising them on requirements, providing guidance on analytical reporting methodologies, and best practices.
  • 2 years of supervisory experience
  • 4 years of professional experience in statistical/analytical reporting

Preferred Requirements
  • Professional experience developing reports using Cognos version 10 or newer, MicroStrategy, or other report tools to build complex, robust reports, OLAP cubes and dashboards
  • Reporting experience in a higher education setting
  • Strong knowledge of SQL and RDBMS
  • Experience reporting on data warehouse data--exposure to star-schema design
  • Use of other data visualization tools such as Tableau

Special Instructions to Applicants:• This job is still open, as long as it is still posted • Applications submitted through email or surface mail will not be considered. Please apply at • Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information. • Official Transcripts will be required upon hire.

Travel for in-person interviews will be reimbursed. If you are offered the job and do not accept, no reimbursement will be allowed. • The successful candidate must provide proof of eligibility to work in the United States upon hire. • The University of Colorado Colorado Springs will not sponsor work visas or permanent resident applications for this position.

Application Materials Required:Cover Letter, Resume/CV, List of References, Unofficial transcript(s)

Job Category: Information Technology

Primary Location: Colorado Springs

Department: C0001 -- Colorado Springs Campus - 40087 - IT Administrative Operations

Schedule: Full-time

Posting Date: Aug 10, 2018

Closing Date: Ongoing

Posting Contact Name: Harper Johnson

Posting Contact Email: [email protected]

Position Number: 00750997





Diversity Profile: University



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Job No:
Posted: 12/9/2018
Application Due: 2/7/2019
Work Type: