Program Coordinator, UCP 5
Job Title: Program Coordinator, UCP 5
Job ID: 2019197
Location: Storrs Campus
Full/Part Time: Full-Time
Under the direction of the Assistant/Associate Dean of Students, the incumbent will independently coordinate and provide assistance in carrying out administrative and programmatic functions for the Dean of Students Office (DOS). This position serves as the initial point of contact for the processes related to readmission, cancellations, applications for in-state tuition, final exam rescheduling and DOS marketing. This individual is expected to resolve a wide variety of problems with moderate guidelines and periodically resolve new, unusual or difficult problems, which require judgment and initiative.
DUTIES AND RESPONSIBILITIES
- Coordinates the general office operations related to the readmission process, which includes applicant screening for eligibility, review of material to ensure complete application is received and assigned to the appropriate review board member, and processing in the Student Administration System.
- Correspond with applicants about the readmission process, which includes updating the individual on the status of their application and requesting additional documentation as needed.
- Coordinates administrative and technical support as well as program logistics for granting permission to reschedule final exams.
- Reviews and processes requests for cancellations of enrollment in the Student Administration System, using professional judgement to determine eligibility and suitability for leave of absence and whether or not the cancellation reason warrants further follow-up by DOS staff.
- Completes the review of applications for in-state tuition, verifying required documents are included in the packet, following up with students to request missing items and recommends a final decision.
- Serves as the point person for the coordination of all marketing/outreach efforts for the Dean of Students Office, which includes website, brochures, electronic displays and social media.
- Prepares narrative and informational reports about processes related to the work in the Dean of Students Office, complies and organizes information requiring the understanding and evaluation of data sources; may include special projects or extensive reports.
- Responds to requests from students, faculty/staff and others regarding information and provides assistance in solving a wide variety of problems, generally related to the functions of the Dean of Students Office, often requiring interpretation, judgement and the initiative to resolve the issue or refer to the appropriate office.
- Frequently communicates with other University offices and/or outside agencies to ensure effective collaboration.
- Assist in providing outreach and support to students on a variety of student life issues including Title IX incidents.
- Provides educational programing to student groups and orientation sessions on functions of the Dean of Students Office, victim support services and bystander interventions.
- Assigns work to support staff as needed. May supervise student employees.
- Performs related duties as required.
- Bachelor's degree
- Three to four years' experience in higher education
- Demonstrated ability to perform and coordinate administrative functions, provide program support, work independently and exercise sound judgment
- Ability to work collaboratively with groups and/or other departments
- Demonstrated ability to independently solve problems of unusual difficulty
- Ability to exercise independent judgement and interpret policies and procedures as needed
- Good organization, communication and interpersonal skills
- Master's degree in Higher Education in Students Affairs, Counseling or related field
- Experience working in a higher education environment.
- Demonstrated experience providing educational programing to groups.
- Experience working in the realm of Title IX and particularly in victim support services.
- Demonstrated experience working with the public in a diverse environment
This is a 12-month, full time position with a 35-hour workweek. The University offers a comprehensive benefits package. More information can be found at https://hr.uconn.edu/benefits-summaries/. Salary will be commensurate with experience.
Please visit UConn Jobs, (www.jobs.uconn.edu), Staff Positions to apply, and submit a cover letter, resume, as well as the names and contact information of three references in Word or PDF format by December 21, 2018. The anticipated start date is February 2019. An official transcript will be required if an invitation for an on-campus interview is extended.
Employment of the successful candidate will be contingent upon the successful completion of a pre-employment criminal background check. (Search # 2019197)
This job posting is scheduled to be removed at 11:59 p.m. Eastern time on December 21, 2018.
All employees are subject to adherence to the State Code of Ethics, which may be found at http://www.ct.gov/ethics/site/default.asp.
The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University's teaching, research, diversity, and outreach missions, leading to UConn's ranking as one of the nation's top research universities. UConn's faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.