ERP Analyst II
- Employer
- Florida State University
- Location
- Tallahassee, FL
View more
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Job ID: 44501
Full/Part Time: Full-Time
Regular/Temporary: Regular
Department
Information Technology Services
Responsibilities
Provides mid-level functional support (maintenance, researching, analyzing, troubleshooting) for ERP financial modules primarily related to general accounting processes (General Ledger, Asset Management and Allocations), Global Setup (chartfield, ledger, calendar, etc.), and Banking/Cash Management. Provides back- up support for Hyperion, and other financial modules as necessary. Monitors ticketing system to ensure timely response to issues. Escalates issues to the OMNI development team, Oracle (PeopleSoft) and/or the Higher Education User Group (HEUG) as appropriate to ensure timely resolution. Follows established procedures for testing & migration of fixes. Provides clear and sufficient documentation of issues and subsequent resolutions; updates the appropriate ticketing system(s) in a timely manner.
Analyzes requests for configuration changes, modifications, enhancements and/or workarounds as necessary. Ensures requests are made & approved through appropriate channels. Analyzes costs/benefits of proposed changes to determine best course of action. Works with home teams to develop functional specifications. Follows established procedures for testing and migrating changes. Creates and updates test scripts and configuration documents to accommodate changes.
Contributes to improvements & enhancements of FSU PeopleSoft. Works proactively with FSU functional owners on opportunities for increased efficiencies & provides solutions for recurring issues. Reviews Oracles Customer Connection proactively for new functionality. Works with Oracle, the Higher Education User Groups, & Product Advisory Groups on future development efforts.
Supports reporting and information needs, using Oracle BI, PS queries, etc. Ensures requests are made appropriately. Assists in developing functional specifications.
Works with reporting team and developers as needed. Follows established procedures for testing & migration. Provides clear & sufficient report documentation.
Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards.
Qualifications
Bachelor's degree in Computer Science, MIS, or other appropriate degree and one year experience or an equivalent combination of post high school education and experience.
Experience communicating effectively verbally and in writing.
Experience conveying technical information to technical and nontechnical users.
Experience developing and implementing policies, procedure, goals, and objectives.
Experience documenting existing and new processes.
Experience establishing and maintaining effective working relationships.
Experience evaluating process effectiveness and developing alternatives if needed.
Experience interfacing business applications with other systems.
Experience prioritizing and organizing work assignments.
Experience utilizing problem solving skills.
Ability to identify complex problems and review related information to develop and evaluate options and implement solutions?
Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules, and regulations.
Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices.
Knowledge of reporting techniques and exposure to reporting tools.
Knowledge of standard programming languages, concepts, practices, and procedures within the technology field.
Knowledge of PeopleSoft development and interfacing methodology.
Preferred
Experience with PeopleSoft financials modules.
Experience with financial activities.
Anticipated Salary Range
Negotiable based upon experience.
Pay Plan
This is an A&P (Administrative and Professional) position.
Schedule
Monday through Friday, 8 AM-5PM
Criminal Background Check
This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf
PI106083384
Organization
Working at Florida State University
One of the nation's elite research universities, Florida State University — with the Carnegie Foundation's highest designation, Doctoral/Research University-Extensive — offers a distinctive academic environment built on its cherished values and unique heritage, welcoming campus on the oldest continuous site of higher education in Florida, championship athletics, and prime location in the heart of the state capital.
Combining traditional strength in the arts and humanities with recognized leadership in the sciences, Florida State University provides unmatched opportunities for students and faculty through challenging academics, cultural discovery and community interaction.
Underlying and supporting the educational experience at Florida State University is the development of new generations of citizen leaders, based on the concepts inscribed in our seal: Vires, Artes, Mores — Strength, Skill and Character.
Epitomized by recently named Rhodes Scholars Garrett Johnson and Myron Rolle — elite athletes and scholars committed to public service — and Joseph O'Shea — a campus and community leader as well as a top scholar — Florida State's 40,000 students are dedicated to academic excellence and providing leadership in our complex world.
Florida State University's 16 colleges offer more than 275 undergraduate, graduate, doctoral, professional and specialist degree programs, including medicine and law, covering a broad array of disciplines critical to society today. Each year the University awards over 2,000 graduate and professional degrees.
With its impressive breadth of leading graduate, professional and undergraduate programs, Florida State University is a demanding, intellectually stimulating, yet warm and caring environment for students and faculty. Recognized nationally for its commitment to diversity, Florida State University is a national leader in the number of doctorates awarded to African-American students and in the graduation rate of African-American undergraduates. Its College of Medicine and College of Law are ranked in the nation's Top 10 for Hispanic students.
Florida State University's arts programs — dance, film, music and theatre — rank among the finest in the world, offering an arts education comparable to leading conservatories. Its creative writing program is ranked among the nation's best and is home to the most consistently honored and published student body in the United States. Florida State is responsible for governance of the John and Mable Ringling Museum of Art and associated arts programs, one of the largest museum/university complexes in the nation.
Other programs consistently included in the top public university list include physics, chemistry, political science, psychology, criminology, public administration, library science, information, human sciences, business and law.
At the Ph.D. level, interdisciplinary programs draw on notable research faculty strengths that transcend the traditional disciplines, including neuroscience, molecular biophysics, computational science, materials science and research at the National High Magnetic Field Laboratory—home to the world's most powerful magnets.
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