ERP Analyst II
Job ID: 44501
Full/Part Time: Full-Time
Information Technology Services
Provides mid-level functional support (maintenance, researching, analyzing, troubleshooting) for ERP financial modules primarily related to general accounting processes (General Ledger, Asset Management and Allocations), Global Setup (chartfield, ledger, calendar, etc.), and Banking/Cash Management. Provides back- up support for Hyperion, and other financial modules as necessary. Monitors ticketing system to ensure timely response to issues. Escalates issues to the OMNI development team, Oracle (PeopleSoft) and/or the Higher Education User Group (HEUG) as appropriate to ensure timely resolution. Follows established procedures for testing & migration of fixes. Provides clear and sufficient documentation of issues and subsequent resolutions; updates the appropriate ticketing system(s) in a timely manner.
Analyzes requests for configuration changes, modifications, enhancements and/or workarounds as necessary. Ensures requests are made & approved through appropriate channels. Analyzes costs/benefits of proposed changes to determine best course of action. Works with home teams to develop functional specifications. Follows established procedures for testing and migrating changes. Creates and updates test scripts and configuration documents to accommodate changes.
Contributes to improvements & enhancements of FSU PeopleSoft. Works proactively with FSU functional owners on opportunities for increased efficiencies & provides solutions for recurring issues. Reviews Oracles Customer Connection proactively for new functionality. Works with Oracle, the Higher Education User Groups, & Product Advisory Groups on future development efforts.
Supports reporting and information needs, using Oracle BI, PS queries, etc. Ensures requests are made appropriately. Assists in developing functional specifications.
Works with reporting team and developers as needed. Follows established procedures for testing & migration. Provides clear & sufficient report documentation.
Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards.
Bachelor's degree in Computer Science, MIS, or other appropriate degree and one year experience or an equivalent combination of post high school education and experience.
Experience communicating effectively verbally and in writing.
Experience conveying technical information to technical and nontechnical users.
Experience developing and implementing policies, procedure, goals, and objectives.
Experience documenting existing and new processes.
Experience establishing and maintaining effective working relationships.
Experience evaluating process effectiveness and developing alternatives if needed.
Experience interfacing business applications with other systems.
Experience prioritizing and organizing work assignments.
Experience utilizing problem solving skills.
Ability to identify complex problems and review related information to develop and evaluate options and implement solutions?
Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules, and regulations.
Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices.
Knowledge of reporting techniques and exposure to reporting tools.
Knowledge of standard programming languages, concepts, practices, and procedures within the technology field.
Knowledge of PeopleSoft development and interfacing methodology.
Experience with PeopleSoft financials modules.
Experience with financial activities.
Anticipated Salary Range
Negotiable based upon experience.
This is an A&P (Administrative and Professional) position.
Monday through Friday, 8 AM-5PM
Criminal Background Check
This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
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Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf