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SUCCESS COACH

Job description

GENERAL POSITION DESCRIPTION
Provide early intervention resources and strategies to general population and students referred through the Early Alert system.
Foster students’ personal and academic success by establishing ongoing advising-coaching-mentoring relationships with
students. Offer consistent, responsive, holistic support, and assist students in crisis, to develop students’ skills for academic
and personal success. This position exercises no supervision and receives general supervision from the Associate Director,
Completion Center. NOTE: This is a security sensitive position and an appropriate background investigation will be made on
applicants being strongly considered for this position.
MINIMUM QUALIFICATION REQUIREMENTS
Education: Master’s degree from an accredited college or university.
Experience: More than one year professional experience.
PREFERRED QUALIFICATIONS
Education: Master’s degree in Social Work, Counseling, Psychology, Sociology, Education, or similar helping field from an
accredited College or University.
Experience: Two years’ experience in higher education or social service setting.
SELECTION CRITERIA - *Attach a brief statement addressing how you acquired each of the following Knowledge, Skills,
and Abilities through your education, personal experience or previous employment: Knowledge of: (1) Student
development theory. (2) Human behavior and performance, individual differences in ability, personality and interests, learning and
motivation, assessment and treatment of behavioral and affective disorders, and their applications to students in a community
college setting. (3) Evidence-based practices for intervention with at-risk student populations including, but not limited to single
parents, low income, homelessness, individuals with disabilities, veterans, survivors of domestic violence, and immigration status.
(4) Student recruitment, development and evaluation techniques. (5) Pertinent federal, state, and college laws, rules, and
regulations. (6) College policies and procedures pertaining to admissions, financial aid, educational program requirements,
record-keeping and Title IX. (7) Campus and community resources, and how to broker those resources for the needs of students.
(8) FERPA and its applications. Skills in: (9) Proficiency with software applications such as Microsoft Office, Prezi, Datatel,
Pharos360, and Mongoose. (10) Effective program development, marketing, and evaluation. (11) Effective methods and
techniques of student coaching. (12) Counseling techniques, including but not limited to active listening, exhibiting positive
emotional authenticity, calmness under pressure, compassion, empathy, and understanding towards students. (13) Effective and
persuasive presentation techniques, especially with regards to presenting sensitive topics such as suicide prevention and selfesteem.
(14) Mediation and conflict resolution. (15) Effectively teach skills in time management, studying, test-taking, financial
literacy, stress management, relationships, crisis management, career exploration, and self-advocacy. Ability to: (16) Establish
and maintain cooperative working relationships with a variety of individuals. (17) Perform all responsibilities of the position with
limited supervision, informing the Associate Director of the Completion Center of major activities, confidential and sensitive issues,
and progress towards objectives. (18) Prioritize and effectively manage a caseload of students. (19) Analyze problems and make
decisions with consideration of impact on multiple stakeholders. (20) Communicate effectively, both orally and in writing. (21)
Prioritize and manage multiple projects simultaneously. (22) Manage, organize and maintain up-to-date records and files. (23)
Interpret and apply college policies, procedures, rules and regulations. (24) Acquire and apply knowledge of resources pertinent
to serving at-risk college students, including but not limited to time management, studying, test-taking, financial literacy, stress
management, relationships, crisis management, career exploration and self-advocacy.
WORKING CONDITIONS
Sedentary: Desk work; occasional field trips e.g. for college or program activities. Insignificant effort other than normal movement.
Minimal Hazard/Exposure: Standard office setting. At least minimal environmental controls to assure health and comfort. Must be
available for some flexible scheduling.
BENEFITS
Health Insurance, retirement plan, sick leave, vacation, holidays and personal leave. Eligible employees and dependents may
take college courses tuition free. Participation in Medicare Part A, but not Social Security (FICA).
APPLICATION PROCESS
Interested and qualified applicants should submit application materials to the Office of Human Resources, McLennan Community
College, 1400 College Drive, Waco, TX 76708, Telephone 254/299-8611 or Email to: [email protected] NOTE: Finalists
may be asked to participate in an in-basket exercise. Please feel free to contact this office regarding the status of your
application. MCC uses E-Verify to confirm the employment eligibility of all newly hired employees. For more information visit
www.dhs.gov/e-verify.

REQUIRED APPLICATION MATERIALS:

MCC Employment Application

Cover Letter

Resume

Copies of College Transcripts

 

 

 

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Job No:
Posted: 12/7/2018
Application Due: 2/5/2019
Work Type:
Salary: ANNUAL SALARY: Minimum $39,949 + Benefits

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