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Classroom Support Supervisor

Employer
University of Virginia
Location
Charlottesville, VA

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Job Details


Working Title: Classroom Support Supervisor

Position Type: University Managerial and Professional Staff

Department: Information Technology Services

Location: Charlottesville

Posting Date: 12-06-2018

Posting Summary:
The University of Virginia's Information Technology Services is seeking a Classroom Support Supervisor for the 2nd shift. Classroom Support Services installs, maintains, and supports technology-enhanced classrooms provided by the Provost Office at the University of Virginia. The incumbent will have supervisory responsibilities as well as provide audio, video, computer and other control hardware and software; ensure that equipment remains functional and will also provide training and operation assistance to faculty, staff and student users.
Minimum Requirements:
Associates degree and four years of experience, with at minimum two years of supervisor experience. Relevant experience may be considered in lieu of a degree.
Some Experience in A/V system support, customer support and training support
Knowledge of audio-video terminology
Ability to move large objects over 50 pounds stand for prolonged periods of time.

Preferred Requirements:
Bachelor's degree in Computer Science, MIS, Computer Engineering or related discipline and at least six of experience to include at least three years of supervisory experience
Four years audio-video installation experience
Crestron certification or similar A/V certification
InfoComm Certified Technology Specialist (CTS)

To apply, visit http://jobs.virginia.edu and search on Posting Number_. Complete an application, attach a cover letter, resume, and contact information for three references.
For questions regarding the position or application process contact Chris Black at cmb2ej@virginia.edu
The University of Virginia is fundamentally committed to increasing the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

On-Call Supervisor every other weekend and contact for Sunday staff support\backup.

This position includes the full scope of managerial responsibilities, including interviewing, hiring, training coordination, work assignments, scheduling, classroom coverage, enforcing policies and procedures, employee engagement, performance and development, leading departmental meetings, communicating priorities and sharing information and engaging employees in improvement discussions. Provides project management and guidance for new classrooms or renovation projects.

Must have technical expertise for optimal performance of existing or new technical equipment, be able to troubleshoot classroom equipment. Ability to load programs and familiarity with the Crestron Program environment and ability to troubleshoot Crestron Control Systems, A/V and other peripherals and have database skills.

Required Knowledge, Skills and Abilities:
Microsoft Office Suite. Database management, Demonstrated ability to communicate effectively both orally and in writing. Ability to interact professionally with customers, vendors in a variety of situations or requiring customized technical support.

E-mail a Friend: jobs.virginia.edu/applicants/Central?quickFind=86164

PI106070978

Organization

In 1819, the University of Virginia established a new model for intellectual exchange and cross-disciplinary collaboration in higher education. Two hundred years later, as a major research institution, we continue to challenge conventions, lead with ingenuity and advance knowledge for the common good.

What began as an innovative idea has become one of the nation’s leading public research universities, with over 21,000 undergraduate, graduate and professional students. UVA also has over 3,000 full-time faculty offering more than 400 degrees.

Each of the University’s eleven schools has its own distinctive mission, working together to garner consistently high rankings—including #2 Best Value Public College (Princeton Review, 2016), #3 Public University in the Nation (U.S. News & World Report, 2016), and #3 Best Value Among Public Colleges (Kiplinger’s, 2016).  

As we invest in and strengthen our research capabilities, UVA seeks new faculty ready to uncover new insights, rewrite old rules and collaborate on intellectual discoveries.

RESEARCH COLLABORATIONS THAT CROSS DISCIPLINES

As an R1 institution, the University’s research centers, consortia and laboratories are on the leading edge of discovery and technology, offering collaborative spaces for students and faculty to solve global problems.

Our professors are recognized members of major national scholarly and professional organizations, including the National Academy of Sciences and the American Academy of Arts and Sciences. Our faculty’s engagement in interdisciplinary research is being facilitated by new research institutes specializing in everything from big data to brain functioning, and by cluster hires across schools.

NATIONALLY RANKED HEALTH SYSTEM

UVA is also home to a nationally renowned academic medical center and the UVA Health System, which serves a three-part mission to treat patients, conduct translational research and train medical practitioners in a wide variety of disciplines.

Established as the nation’s 10th medical school in 1825, the institution has since grown to include a 612-bed hospital and a Level I trauma center, nationally recognized cancer and heart centers, a Children’s Hospital, and primary and specialty clinics throughout Central Virginia.

The UVA Medical Center is consistently ranked among the nation’s best hospitals by the U.S. News & World Report magazine and has been named among the top 25 percent in seven specialties.

INSPIRING STUDENTS, INSPIRED TEACHING

The vast majority of UVA students come from the top 10% of their high school class, as well as from all 50 states, over 142 countries and a variety of socioeconomic backgrounds. Despite their diversity, all UVA students share a love of learning and a drive to achieve.

One of the reasons students choose Virginia is our unique residential culture. At UVA, the community of students, faculty and staff personifies the Jeffersonian idea that living and learning are connected. The Academical Village was constructed to support a unique residential experience, with faculty living in the Pavilions, students occupying Lawn rooms and the world-famous Rotunda at its heart. The University’s residential culture continues to support this experience today—strengthened by students, faculty and staff rich in backgrounds, ideas and perspectives. Our unique culture is also paying dividends in innovation:  UVA’s faculty have generated more than 130 patents since 2010.

Perhaps most importantly, faculty come to UVA knowing that instruction is as important as research, and they pride themselves on their many teaching awards.  Our best professors look for ways to encourage, mentor and develop tomorrow’s leaders inside and outside the classroom.

LIFE IN CHARLOTTESVILLE

Living in Charlottesville you’ll find sophisticated restaurants, world-renowned wineries and breweries, cosmopolitan arts and music, friendly urban and suburban neighborhoods and a Piedmont landscape that has lured adventurous souls for centuries.  No wonder the U.S. National Bureau of Economic Research named Charlottesville the “happiest city in America” in 2014.

In addition to UVA and its health system, several major employers have facilities in Charlottesville, including State Farm, Northrop Grumman, the U.S. Department of Defense, GE and others.  Charlottesville is also becoming a center for innovative start-up businesses.  The University also actively helps spouses and partners of faculty members build their networks and pursue employment opportunities with a wide variety of area employers. 

The University of Virginia is an equal opportunity and affirmative action employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply. In accordance with the Americans with Disabilities Act Amendments Act of 2008 (ADAAA) and the Rehabilitation Act of 1973, qualified individuals with disabilities are protected from discrimination and may be entitled to reasonable accommodations to assist in their pursuit of employment at the University. This includes assistance in completing the online job application as well as reasonable accommodations during the interview process. Please contact the UHR Service Center: 434.982.0123 orAskHR@virginia.edu to request assistance.

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