Admissions Counselor I
- Employer
- Texas A&M University-San Antonio
- Location
- San Antonio, TX
View more
- Administrative Jobs
- Institutional & Business Affairs, Admissions & Enrollment
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
San Antonio TAMUSA
Full time
R-014797
Job Title
Admissions Counselor I
Agency
Texas A&M University - San Antonio
Department
Enrollment Management
Proposed Minimum Salary
$14.53 hourly
Job Location
San Antonio, Texas
Job Type
Staff
Job Description
The Admissions Counselor I, under general supervision, contributes to increasing the population of admitted, enrolled, and underrepresented students by maintaining and providing an in-depth understanding of admissions requirements, registration, financial aid, and student financial billing.
Responsibilities
- Provides customer service to students, faculty, and staff who visit, phone in and email inquiries.
- Works directly with current students, applicants and their parents to guide, direct, answer questions, and resolves problems with admission, registration, tuition, payments, graduation, and financial aid program information, policies and forms.
- Prepares outgoing mail and disseminate admissions information to prospective students.
- Maintains database of inbound and outbound call communication results with current and prospective students regarding applying for admission, financial aid, registration, and graduation.
- Advise current and prospective students and parents with in-depth financial aid questions assuring adherence to all regulatory compliance concerning financial aid applications, financial aid eligibility, disbursement and refunds, cost of attendance budget components, different aid types, loan comparisons, special circumstances, and estimated family contributions for tuition and fees.
- Develops working relationships with A&M-SA members, departments, counselors, and advisors to disseminates admissions, financial aid, housing, tuition, and registration information to ensure and enhance customer service and satisfaction.
Education & Experience
- Bachelor's degree in applicable field and zero years of prior experience
KSAs
- Knowledge of word processing, spreadsheet, and database applications. Knowledge of admissions and financial aid functions of higher education.
- Ability to multitask and work cooperatively with others. Excellent verbal and written communication skills.
- Travel may be required.
May work beyond normal office hours to include evenings, weekends, peak times, and alternate scheduling.
APPLICATION PROCESS:
Applications are accepted only through the online job portal at:
http://www.tamusa.edu/humanresources/job-opportunities/index.html
For Internal Applicants:
Go to your Workday Profile to upload your resume:
1) Select CAREER
2) From top of bar, select EDUCATION
3) Upload your resume by selecting the button - UPLOAD MY EXPERIENCE
4) Select file and submit resume
Applicants must complete the online application by either downloading your resume to auto-populate the application, or manually complete the application fields.
After the Work History section in the application process, you can select UPLOAD to attach the following required documents.
1) Cover letter to include (3) professional references; and
2) Resume
Please ensure that all required documents are uploaded prior to submitting the application. Once application is submitted, no changes or revisions can be made.
For External Applicants:
Applicants must complete the online application by either downloading your resume to auto-populate the application, or manually complete the application fields.
After the Work History section in the application process, you can select UPLOAD to attach the following required documents.
1) Cover letter to include (3) professional references; and
2) Resume
Please ensure that all required documents are uploaded prior to submitting the application. Once application is submitted, no changes or revisions can be made.
In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.
PI106070423
Organization
Texas A&M University-San Antonio (A&M-SA) is a contemporary university that reflects the diverse and heritage-rich community it serves. Founded as the first upper-division institution of higher education in South San Antonio in 2009, A&M-SA today is a comprehensive four-year university offering high-quality, affordable education.
From fall 2008 to fall 2017, enrollment has grown 340 percent. The University currently serves nearly 6,500 students and has graduated more than 8,000 alumni. The student body is 60 percent female and 72 percent Hispanic. Approximately 77 percent of students are the first in their family to attend college.
Since becoming president of A&M-SA in 2015, Dr. Cynthia Teniente-Matson has forged an audacious strategic plan for the University to fulfill its mission and bring to life its core values while achieving several important goals, including becoming a national model for student and academic success.
Through the University’s 26 undergraduate degrees and 13 graduate degrees, students can pursue a wide variety of in-demand fields, such as education, business, information technology and cyber security, criminology and biology. A&M-SA equips students with the knowledge, marketable skills and high-impact educational experiences that prepare them for rewarding careers, responsible global citizenship and lifelong learning.
With unprecedented enrollment growth, small classes, flexible schedules and in-demand degrees, A&M-SA is making the dream of higher education a reality for students in the San Antonio community and beyond.
Fast Facts:
- A&M-SA offers the lowest undergraduate tuition among four-year universities in San Antonio: $8,216 average cost per year (tuition and fees for spring and fall semesters for 15 credit hours/semester)
- A&M-SA is a Military EmbracingTM university; 1 in 6 of our students is military connected (veterans, active-duty, spouses or dependents)
- The National Security Agency (NSA) designated A&M-SA as a National Center for Academic Excellence in Cyber Defense Education (CAE-CDE) through the year 2022. This prestigious designation puts the University among a select group of institutions nationwide meeting rigorous federal standards.
- 20:1 student to teacher ratio
Accreditation
Texas A&M University-San Antonio (A&M-SA) is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate and master’s degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, call 404-679-4500 or visit http://www.sacscoc.org for questions about the accreditation of A&M-SA.
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