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Dispatcher

Job description


POSITION INFORMATION

Requisition Number
154604

Job Title
Dispatcher

Official Title
Dispatcher

Position Number
00005600

Department
Police Services - 152500

Location
Denton

Is this an internal posting only?
No

Work Schedule
12 - Hour Shifts - Hours Vary as Needed

Department Overview
The University of North Texas Police Department is a full-service law enforcement agency serving the University of North Texas (UNT) community, a 38,000 student public institution of higher education within the Dallas/Fort Worth region.

The UNT Police Department is among only 7% of law enforcement agencies nationwide to have earned accreditation from the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA). The UNT Police Department is additionally accredited by the International Association of Campus Law Enforcement Administrators (IACLEA). This dual accreditation helps to ensure the University of North Texas Police Department operates in accordance with over 500 best practice standards to offer the UNT community the highest level of professional law enforcement.

Job Description
*** PLEASE NOTE: In addition to this online application, completion of the Application Supplement is a requirement for this position. Please visit police.unt.edu/hiring to locate the Application Supplement. Failure to complete the Application Supplement within 7 days of the online application will be considered a candidate withdrawal from the process.

The Police Department at the University of North Texas is seeking to hire a dispatcher to join our team. The dispatcher is responsible for handling emergency and non-emergency calls and radio communications for the University Police Department. Job duties include:

* Receiving incoming calls/messages and connecting them with appropriate personnel or offices.
* Entering records of calls/messages for service and officer activity into the records management system.
* Maintaining records and files.
* Operating a Federal/State regulated computer system which accesses law enforcement sensitive records including driver's license, vehicle registration, and criminal warrant and history information.

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Minimum Qualifications
The successful candidate will possess a High School diploma/GED equivalent and two years of communications or related experience. Substitution of education for experience allowed. The following knowledge, skills, and abilities are required:

* Basic computer proficiency including keyboarding, data entry, data retrieval, electronic forms completion, and working knowledge of Word, Excel, and Outlook.
* Ability to follow written and oral instructions.
* Ability to actively listen to requests for service via telephone and radio; clearly articulate questions, instructions, and information; and take appropriate action in accordance with established procedures and guidelines.
* Ability to rapidly assimilate information from a variety of sources to direct appropriate resources where they may be needed.
* Ability to function under pressure or in emergency situations.
* Ability to manage multiple tasks and activities in a fast-paced environment in accordance with established policies, procedures, and training.

Preferred Qualifications
The preferred candidate will possess the following additional qualifications:

* Current TCOLE, TLETS, and/or TCIC certifications; and
* Prior public safety communications experience.

Special Instructions to Applicants
FOR FURTHER INSTRUCTIONS AND TO DOWNLOAD THE APPLICATION SUPPLEMENT, PLEASE VISIT THE UNT POLICE WEBSITE AT:

https://police.unt.edu/hiring

*** PLEASE NOTE: In addition to this online application, completion of the Application Supplement is a requirement for this position. Please visit police.unt.edu/hiring to locate the Application Supplement. Failure to complete the Application Supplement within 7 days of the online application will be considered a candidate withdrawal from the process.

Is this a security sensitive position?
Yes

Driving a University Vehicle?
Yes

Job Open Date
12-05-2018

Job Close Date
Open Until Filled

Pay Rate
Salary Commensurate with Experience

Pay Basis
Monthly

Job Type
Full-time Permanent

Quicklink for Posting
jobs.unt.edu/applicants/Central?quickFind=65561

PI106044754

 

 

 

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Job No:
Posted: 12/6/2018
Application Due: 2/4/2019
Work Type:
Salary: