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Dispatcher

Employer
University of North Texas
Location
Denton, TX

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details


POSITION INFORMATION

Requisition Number
154604

Job Title
Dispatcher

Official Title
Dispatcher

Position Number
00005600

Department
Police Services - 152500

Location
Denton

Is this an internal posting only?
No

Work Schedule
12 - Hour Shifts - Hours Vary as Needed

Department Overview
The University of North Texas Police Department is a full-service law enforcement agency serving the University of North Texas (UNT) community, a 38,000 student public institution of higher education within the Dallas/Fort Worth region.

The UNT Police Department is among only 7% of law enforcement agencies nationwide to have earned accreditation from the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA). The UNT Police Department is additionally accredited by the International Association of Campus Law Enforcement Administrators (IACLEA). This dual accreditation helps to ensure the University of North Texas Police Department operates in accordance with over 500 best practice standards to offer the UNT community the highest level of professional law enforcement.

Job Description
*** PLEASE NOTE: In addition to this online application, completion of the Application Supplement is a requirement for this position. Please visit police.unt.edu/hiring to locate the Application Supplement. Failure to complete the Application Supplement within 7 days of the online application will be considered a candidate withdrawal from the process.

The Police Department at the University of North Texas is seeking to hire a dispatcher to join our team. The dispatcher is responsible for handling emergency and non-emergency calls and radio communications for the University Police Department. Job duties include:

* Receiving incoming calls/messages and connecting them with appropriate personnel or offices.
* Entering records of calls/messages for service and officer activity into the records management system.
* Maintaining records and files.
* Operating a Federal/State regulated computer system which accesses law enforcement sensitive records including driver's license, vehicle registration, and criminal warrant and history information.

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Minimum Qualifications
The successful candidate will possess a High School diploma/GED equivalent and two years of communications or related experience. Substitution of education for experience allowed. The following knowledge, skills, and abilities are required:

* Basic computer proficiency including keyboarding, data entry, data retrieval, electronic forms completion, and working knowledge of Word, Excel, and Outlook.
* Ability to follow written and oral instructions.
* Ability to actively listen to requests for service via telephone and radio; clearly articulate questions, instructions, and information; and take appropriate action in accordance with established procedures and guidelines.
* Ability to rapidly assimilate information from a variety of sources to direct appropriate resources where they may be needed.
* Ability to function under pressure or in emergency situations.
* Ability to manage multiple tasks and activities in a fast-paced environment in accordance with established policies, procedures, and training.

Preferred Qualifications
The preferred candidate will possess the following additional qualifications:

* Current TCOLE, TLETS, and/or TCIC certifications; and
* Prior public safety communications experience.

Special Instructions to Applicants
FOR FURTHER INSTRUCTIONS AND TO DOWNLOAD THE APPLICATION SUPPLEMENT, PLEASE VISIT THE UNT POLICE WEBSITE AT:

https://police.unt.edu/hiring

*** PLEASE NOTE: In addition to this online application, completion of the Application Supplement is a requirement for this position. Please visit police.unt.edu/hiring to locate the Application Supplement. Failure to complete the Application Supplement within 7 days of the online application will be considered a candidate withdrawal from the process.

Is this a security sensitive position?
Yes

Driving a University Vehicle?
Yes

Job Open Date
12-05-2018

Job Close Date
Open Until Filled

Pay Rate
Salary Commensurate with Experience

Pay Basis
Monthly

Job Type
Full-time Permanent

Quicklink for Posting
jobs.unt.edu/applicants/Central?quickFind=65561

PI106044754

Organization

Working at University of North Texas

Since 1890, the University of North Texas has been a catalyst for transformation for its students and the North Texas region. As the nation’s 26th largest public university, UNT is dedicated to providing an excellent educational experience to its 36,000 students while fueling the intellectual, economic and cultural progress of one of the largest, most dynamic regions in the United States.

A student-focused public research university, UNT graduates more than 8,500 students each year from its 12 colleges and schools and offers 97 bachelor’s, 82 master’s and 35 doctoral degree programs, many nationally and internationally recognized. As UNT’s strengths in science, engineering and technology grow, the university continues to nurture its core areas of distinction in music, education, social sciences, business, the arts and humanities. Leading Texas public universities in the number of Goldwater Scholars and designated a “Best in the West” university by The Princeton Review, UNT is known for its academic excellence.

By providing access, welcoming diversity and strengthening collaborations with our many educational, business and community partners, as well as building new partnerships across the globe, UNT's faculty and staff work each day to prepare students for the challenges they will meet in our changing world.

Fostering global understanding and promoting cultural appreciation are central to preparing tomorrow's successful global leaders. Our strategic international partnerships seek to improve quality of life, facilitate the exchange of ideas and culture, and allow for important research addressing global issues. UNT's campus benefits from a rich diversity of about 2,500 international students representing 140 countries.

UNT faculty produce groundbreaking research in a wide range of disciplines spanning the sciences, mathematics, engineering and technology while also making nationally recognized contributions in the arts and humanities. The College of Music is one of the nation’s best music colleges with an internationally respected jazz program. UNT has the oldest program in emergency administration and planning and a unique program in applied philosophy and environmental ethics.

UNT also is home to many national centers and institutes, including the Net-Centric Software and Systems Center — a National Science Foundation Industry/University Cooperative Research Center; the Center for Electronic Materials Processing and Integration; the Institute of Applied Science; the Center for Advanced Scientific Computing and Modeling; and the Center for the Study of Interdisciplinarity.

UNT has developed many state-of-the-art research facilities, such as the federally funded Center for Advanced Research and Technology, one of the nation’s most extensive facilities for powerful materials characterization and analysis; a high-performance computational facility; and a clean room/nanofabrication research facility (under construction). UNT’s research extends outside the academy as well, with field stations as close as a neighboring lake and as far away as southern Chile.

In addition, UNT is developing Discovery Park, a research park with technology incubator facilities on a 300-acre property near the main campus. The university also has developed a Design Research Center in the heart of the Dallas design district.

As the largest and most comprehensive university in the North Texas region, UNT is growing as a national leader in education, research and scholarship, student support and community engagement — the pillars of a great public research university. UNT’s ultimate mission is to give a green light to greatness by helping its students, region, state and nation excel.

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