Assistant Director

Monmouth, Oregon
Dec 05, 2018
Administrative Jobs
Student Affairs, Academic Advising
Institution Type
Four-Year Institution

Department:    Student Success & Advising     

Recruitment #: S1892

Closing Date:  Review begins immediately.  Position open until filled                

This is a full-time, 12-month, annually renewable, unclassified position in the Student Success & Advising (SSA) office at Western Oregon University (WOU) in Monmouth. The Student Success and Advising office coordinates academic advising, student success, and tutoring at Western Oregon University. SSA also advises exploratory students, pre-nursing students, and students in academic difficulty.


  • Master’s degree
  • Minimum of 3 years of professional experience in a higher education environment
  • Familiarity with implementing and assessing programs for continuous improvement
  • Experience working with diverse students and/or staff
  • Excellent written and verbal communication skills
  • Demonstrated use of advanced problem-solving skills
  • Ability to work occasional weekend and evening hours, as needed

Preferred Qualifications:

  • Master’s degree in Student Affairs, Education, Leadership, Counseling, Advising or related field
  • Professional experience working in an advising, student success, or retention role within a higher education environment
  • Experience utilizing Grades First early alert/student success, or similar systems
  • Demonstrated ability in using data/technology for assessing student success initiatives
  • Knowledge of Banner SIS/Degree Works
  • Experience supervising students and/or professional staff
  • Familiarity with developing and monitoring budgets
  • Bilingual, especially Spanish or ASL

**A criminal background check will be required as a condition of employment

We are not considering candidates who require Visa sponsorship support.  Additionally, the University typically only considers visa support for employees placed in specialized positions that are continuing regular University appointments.


  • Oversee and manage WOU’s early alert software, the Wolf Connection System (WCS); Provide training and support to advisors, faculty, and staff in utilizing and implementing WCS; Coordinate with the SSA Director and campus stakeholders to develop and implement initiatives that utilize WCS for promoting student success; Utilize WCS reports and student data to assess and report on student success initiatives; Assist in development of student success resources; Co-author departmental/institutional reports for executive staff outlining student success interventions and trends on campus.
  • Maintain regular office hours with occasional evening and weekend hours; Provide proactive and intrusive advising for students regarding their personal, professional, and educational goals and academic success plans, including students on academic warning, probation, and suspension; Connect with and provide support to students referred to SSA by faculty and staff; Develop and maintain relationships with departments and personnel to effectively refer students to appropriate resources; Assist in managing and utilizing the Student Success Workshop and e-mail; Teach Academic Success and/or Learning Seminar courses
  • Serve as a resource to faculty and staff on best retention and student success practices, including making presentations and developing written materials; Support various programs such as New Student Week, Preview Days, Summer Orientation, Registration & Advising (SOAR), and Transfer SOAR (TSOAR); Coordinate outreach efforts with departments on campus to connect students with SSA services
  • Supervise SSA staff, interns, and student staff in the absence of the director; Assist director in monitoring budget and determining best use of university resources; Serve on campus committees in the absence of the director


You may submit all materials online at

Required Application materials (PDF preferred):  

  1. WOU Employment Application form (available at ) Letter of application that addresses each qualification of the position. Please include how your experience, education, and/or training might help us build a more inclusive, collaborative, and diverse community.   Contact information for three references Copy of unofficial transcript for highest degree earned

As an alternative, you may submit application materials to:

S1891, Asst. Director, SSA Human Resources, Western Oregon University, 345 N. Monmouth Avenue, Monmouth, OR 97361; OR e-mail to [email protected]; OR fax to: 503-838-8144.

Western Oregon University is an AA/EO/Veteran/Disability employer committed to increasing the diversity of its workforce.