Career Operations Coordinator (December 2018)

Job description

The Career Operations Coordinator assists the Dean of Career and Professional Development in executing the Office’s strategic plan as it relates to recruiting firms and graduate schools to hire/admit Washington and Lee students. In addition, he/she works closely with internal partners (e.g., alumni affairs, development, faculty and staff) and external partners (e.g., recruiters, alumni) to create a culture of collaboration among a variety of stakeholders across the University.

Status:  Full-Time, 12 Month, With Benefits
Work Hours:  8:30 a.m. - 4:30 p.m.   Monday-Friday with seasonal weekend and evening hours.
FLSA:  Exempt
Minimum Pay:  $45,775

Essential and Related Functions:

  • Directs Career Fellow Program, which consists of 35 student workers who are responsible for delivering career advice to their peers. Develops marketing plan to recruit, train, supervise and evaluate student assistants, work-study students. Ensures appropriate scheduling and evaluation of work-study students.
  • Partners with the Director of Employer Development to design, develop and oversee the marketing and implementation of career events/programming. Develops relationships with faculty, staff, recruiters and alumni to ensure available experts/resources in desirable career fields. Collaborates with a variety of individuals to develop innovative programmatic opportunities.
  • Serves as coordinator of Office’s on campus recruiting events, including information sessions at night. Tasks include booking rooms, arranging for necessary technology, assisting employers with catering needs, and assisting the Assistant Director of Recruitment - Diversity Initiatives with posting events to Handshake and advertising to students, coordinating schedules with employers and welcoming employers to campus.
  • Manages recruitment software system (Handshake), including reviewing, vetting and approving incoming employer requests and verifying and approving alumni account requests, pulling reports on job postings and distributing to team on a daily and as-need basis, pulling and distributing application packets to appropriate contacts, explores new ways to optimize the system and troubleshoots questions and resolves system issues as needed.
  • Prepares yearly budget and works with Dean to make sure department is allocating funds appropriately.
  • Collaborates with the Dean and two Directors on matters of strategic importance. Utilizes data and provides research on areas of interest.
  • Promotes and Practices NACE Principles of Professional Conduct.
  • Coordinates the Dean's calendar, travel schedule, T&E, and other duties.
  • Additional related duties as assigned.

Required Competencies:

  • Plan and Coordinate - Sets clear goals, prioritizes work plans and monitors progress regularly with an eye for detail. Organizes situations or events with the aim of efficiently and effectively using the University's resources (e.g., workspace, equipment, tools, etc.). Makes an effort to involve others in planning and decision-making (i.e., seeks their input and commitment).
  • Technical Skills - Demonstrates knowledge of professional-level concepts, applies skills over a broad scope of work and is adept at handling complex tasks and problems independently. Understands how functions and services across the University are interdependent and how they impact goals. Encourages continuous improvement of work methods and techniques by sharing success stories and lessons learned. Actively reviews development opportunities and seeks to learn about relevant tools, systems or technologies.
  • Results Focused - Adapts to other people's approach (e.g., work habits, learning styles, etc.). Keeps focused on goals despite challenges and helps others achieve their own by removing obstacles. Demonstrates initiative to accept new challenges and learn new procedures. Consistently thinks ahead, prepares and is able to implement contingency plans to avoid problems.
  • Communication and Relations - Able to effectively adapt communication style, method and level of detail to the needs of others. Consistently treats others in a manner that demonstrates a keen awareness and understanding of their needs. Acts as a role model by being able to work comfortably with people of differing work-styles, backgrounds, cultures, ages and gender.
  • Teamwork/Team Development - Sets personal and professional goals that support broader work group goals. Listens attentively to ideas and concerns of others and makes others feel heard and appreciated. Gives credit and recognition to work group member's contributions when objectives are met, and makes suggestions to enhance work efficiencies.


Bachelor’s degree in a related field and a minimum of three years professional experience, preferably in a higher education setting, is required. Must have prior experience in office, program and event, and fiscal and budget management. Excellent verbal and written communication skills required. Minimum of intermediate experience with Microsoft Word, Excel, Access, PowerPoint, Publisher and Outlook necessary. Comfortable with peripherals such as scanners and other technology. Ability to learn new applications and software.
Other requirements include a demonstrated commitment to the practice of open and effective communication with students, faculty and staff to build and maintain collaborative relationships. Excellent organizational skills; strong program and process management skills; ability to prioritize workload effectively and meet deadlines with minimal supervision; attention to detail; and ability to handle confidential information and exhibit good judgment is critical. Strong analytical and critical thinking skills and team leadership experience are required.
A working knowledge of University accounting principles and business practices; principles and practices of human resources administration; and effective supervisory principles and practices is needed.

Physical Requirements:

  • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. 
  • Grasping: Applying pressure to an object with the fingers and palm.
  • Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.

Working Conditions:

The worker is not substantially exposed to adverse environmental conditions (as in typical office or administrative work). 

Types of Work:

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. 

The University is deeply committed to a community of excellence, equity, and diversity and encourage applications from women, underrepresented groups, persons with disabilities, sexual minority groups, and other candidates who will contribute to the diversification and enrichment of ideas and perspectives. Washington and Lee University is an Equal Opportunity Employer.

EEO Statement

Washington and Lee is an Equal Opportunity Employer.  As such, we are interested in candidates who are committed to high standards of scholarship, performance and professionalism and to the development of a campus climate that supports equality and diversity in our faculty, staff and student body. Job description requirements are representative, but not all‐inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Statement of Commitment to Diversity

Washington and Lee affirms that diverse perspectives and backgrounds enhance our community. We are committed to the recruitment, enrichment, and retention of students, faculty, and staff who embody many experiences, cultures, points of view, interests, and identities. As engaged citizens in a global and diverse society, we seek to advance a positive learning and working environment for all through open and substantive dialogue. 




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Job No:
Posted: 12/5/2018
Application Due: 1/9/2019
Work Type: