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WISCARD PROGRAM TECHNICAL SUPPORT

Job Details



JOB NO.: 96382-AS

Work Type: Staff-Full Time

Department: WU/A&M/CAMPUS CRD


Location: Madison

Categories: Information Systems/Technology

Employment Class: Academic Staff-Renewable

Position Vacancy ID: 96382-AS

Working Title: Wiscard Program Technical Support

Official Title: SYSTEMS PROGRAMMER(T32DN) or ASSOC SYSTEMS PRGRMMR(T32FN)

FTE: 100%

Anticipated Begin Date: JANUARY 05, 2019

Term: This is a renewable appointment.

Advertised Salary:

Minimum $55,000 ANNUAL (12 months)
Depending on Qualifications



Degree and Area of Specialization:

Degree not required.



Minimum number of years and type of relevant work experience:

*2-3 years of technical experience supporting Windows operating systems and hardware environment required.
*1-2 years of preferred experience desired working with point-of-sale, ID card production software, and/or declining balance and meal plan software experience in a college/university environment.
* Preferred experience with:
Windows 7, 8, 10 and Windows Server operating systems
Microsoft SQL Server or Oracle database
SQL and Javascript programming languages



License or certificate:



Position Summary:

This position is responsible for supporting the UW-Madison enterprise point-of-sale, debit card and transaction systems. These applications support multiple campus departments and process over 8 million transactions and $30 million in sales annually. This position also supports the campus ID application used to produce the University ID card (Wiscard) that is issued to over 80,000 students, faculty, staff and affiliates.

Duties of this position include providing technical and administrative support for applications, coordination of system maintenance and upgrades, and providing end-user training and support. In addition, this position is responsible for assisting to help maintain compliance with payment card industry data security standards.



Additional Information:

Knowledge and skills:
- Possess good oral and written communication skills.
- Possess the ability to communicate with both technical staff as well as less technical end users of the systems.
- Ability to work well with people and maintain a professional and service-oriented relationship with customers and co-workers.
- Some knowledge of SQL, HTML, JavaScript, and SQL Server or Oracle databases.
- Some knowledge of content management software (ie WordPress).
- Strong knowledge of Windows operating systems for both desktops and server environments.
- Understanding of point-of-sale systems.
- Understanding of transaction system software that supports declining balance accounts and board plans in a university environment.
- Ability to diagnose and troubleshoot computer hardware and software problems.
- Ability to be self-motivated and able to prioritize and manage work.
- Strong problem-solving skills and attention to details.
- Ability to lift 65 pounds on an occasional basis.



Contact:

Julie Medenwaldt
medenwaldt@wisc.edu
608-263-3937
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )



Instructions to applicants:

Applicants must apply online by submitting a cover letter and resume through Jobs at UW website, www.jobs.wisc.edu, by the consideration date.



Additional Link: Full Position Details

NOTE: A Period of Evaluation will be Required

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer.

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.



Advertised: Dec 3 2018 Central Standard Time


Application Close: Dec 31 2018 11:55 PM Central Standard Time

PI105996051

Organization

In achievement and prestige, the University of Wisconsin–Madison has long been recognized as one of America's great universities. A public, land-grant institution, UW–Madison offers a complete spectrum of liberal arts studies, professional programs and student activities, and many of its programs are hailed as world leaders in instruction, research and public service. Spanning 935 acres along the southern shore of Lake Mendota, the campus is located in the city of Madison.

The university traces its roots to a clause in the Wisconsin Constitution, which decreed that the state should have a prominent public university. In 1848, Nelson Dewey, Wisconsin’s first governor, signed the act that formally created the university, and its first class, with 17 students, met in a Madison school building on February 5, 1849.

From those humble beginnings, the university has grown into a large, diverse community, with about 40,000 students enrolled each year. These students represent every state in the nation, as well as countries from around the globe, making for a truly international population.

UW–Madison is the oldest and largest campus in the University of Wisconsin System, a statewide network of 13 comprehensive universities, 13 freshman-sophomore transfer colleges and an extension service. One of two doctorate-granting universities in the system, UW–Madison’s specific mission is to provide “a learning environment in which faculty, staff and students can discover, examine critically, preserve and transmit the knowledge, wisdom and values that will help insure the survival of this and future generations and improve the quality of life for all.”

The university achieves these ends through innovative programs of research, teaching and public service. Throughout its history, UW–Madison has sought to bring the power of learning into the daily lives of its students through innovations such as residential learning communities and service-learning opportunities. Students also participate freely in research, which has led to life-improving inventions ranging from more fuel-efficient engines to cutting-edge genetic therapies.

The Wisconsin Idea

Students, faculty and staff are motivated by a tradition known as the “Wisconsin Idea,” first started by UW President Charles Van Hise in 1904, when he declared that he would “never be content until the beneficent influence of the university [is] available to every home in the state.” The Wisconsin Idea permeates the university’s work and helps forge close working relationships among university faculty and students, and the state’s industries and government.

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