Police Communications Officer I
Police Communications Officer I
Texas A&M University - Central Tx
Proposed Minimum Salary
Temporary/Casual Staff (Fixed Term)
**This position will require all interested applicants to complete a 40 page Personal History Statement**
The Police Communications Officer I, under supervision, handles routine and emergency radio, telephone, and 911 calls for service following special or written instructions for transmitting and routing calls.
The PCO I serves the community as a member of the Public Safety team trained and organized to serve as the link between emergency calls for assistance, and the first response teams that provide the needed assistance. The PCO I is responsible for receiving incoming calls/messages to include emergency and non-emergency calls and connecting them with appropriate internal or external emergency responders, personnel, or offices. The PCO I enters records of calls/messages for service and officer activity into the computer aided dispatch and records management system. Operates a Federal/State regulated computer system which accesses sensitive law enforcement records including driver's license, vehicle registration, and criminal warrant/history information.
-Receives incoming emergency and non-emergency calls from the university community and general public and disseminates information via radio for all law enforcement and emergency personnel. Monitors all telecommunications equipment including State and National systems. Operates a Federal/State regulated computer system which accesses sensitive law enforcement records including Driver's license, vehicle registration, and criminal warrant and history information. Monitors and responds to the University's video surveillance, alarm,TLETS/NLETS, and emergency notification systems. Makes sure all communications equipment is well maintained and operable.
-Maintains records and files; to include but not limited to computer aided dispatch entries, master name files, wants and warrants files, criminal trespass files, protective order files, computer criminal histories,TCIC/NCIC,TLETS/NLETS and any other computer data entries/files as required. Assists with other UPD records, reports, and logs such as the documentation of UPD owned keys, and injury reports. Issues case numbers and logs case numbers in the log book based on established procedures
-Provides directions, information, and assistance to callers and visitors to the University. Assists with the management and issuance of all university parking permits. Ensures that documentation is maintained and accurate for record keeping purposes. Enters and maintains parking registration information in the UPD database.
-Participate as needed on university committees as a representative for the University Police Department. Works collaboratively with other university departments as needed to support university operations.
-Stays current and aware of all information pertaining to 911 policies and procedures.
-Manages the key control for all campus buildings. Insures adequate number of keys are available and kept secure. Issues keys to appropriate individuals with the proper authority/paperwork. Maintains an accurate inventory of issued keys.
-Monitors all surveillance cameras. Insures they are in working order and placed in the appropriate locations to insure proper security of building and routinely checks that DVR is recording video accurately and properly
-Monitors all security and fire alarms and automatic door locks, insures all locks are in working order, and that the building doors lock/unlock at required times.
-Issues all access cards requested by university employees, inputs photographs and authorizes access to building doors, removes, adds, or cancels door access on employees previously issues cards as requested.
-Performs other duties as assigned.
Education and Experience:
- High school diploma or GED.
- Six months experience as a Police Department Communications Officer, law enforcement dispatch, or equivalent experience.
Knowledge, Skills and Abilities:
- Ability to multitask and work cooperatively with others.
- Ability to work under stress.
- Ability to comprehend technical aspects of communications equipment. Communication skills.
- Keyboarding skills.
Registrations, Certifications, and Licenses: May require Texas Commission on Law Enforcement (TCOLE) certificate.
Other Requirements: Work rotating shifts, evenings and holidays. Applicant must complete background investigation.
This position is identified as a Campus Security Authority (CSA). A CSA reports non-personally identifying information to the Department of Public Safety related to incidents that fall within the Jeanne Clery Act. Working knowledge of and completion of annual training on the Jeanne Clery Act is required.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.
Texas A&M University-Central Texas was established in 2009 as a member of The Texas A&M University System, one of the largest systems of higher education in the nation. A&M-Central Texas is an upper-level institution, fully aligned with regional community colleges and offering quality bachelor's and master's degrees with an emphasis on access and affordability.
The student population at A&M-Central Texas is diverse and growing, with more than 2,600 students currently enrolled. To accommodate both full and part-time students, classes are offered on the main campus in Killeen, at off-site locations like Fort Hood and the East Williamson County Higher Education Center in Hutto, as well as fully online. The University serves the Central Texas region with a growing range of academic programs that foster excellence and achievement. For more information about A&M-Central Texas, visit www.tamuct.edu.
Texas A&M University-Central Texas is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
If you need assistance in applying for this job, please contact (254) 519-8610.
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