Posting Details

Position Information

Job Title ID Card System Technology Spec Department Client Services-College Staff IT Support Posting Number 02850P Location Fairfax, VA: 22030 Full or Part Time Full Time Position End Date (if temporary) Required Travel Relocation Covered Salary Range $40,000.00 - $43,680.00 Position Summary Information

Basic Function

Under the supervision of the NOVACARD Manager, responsible for providing technical resolution for computer hardware and networking applications in the operations of the NOVACARD campus card program. Primarily Responsible for installing equipment for the campus card program financial point of sale equipment and provide first line of support for those devices. Work with Campus IT Specialists to troubleshoot network, hardware and software problems that affect all areas of the card system. Develop and enhance card system devices and work on oracle based applications and programs to enhance system performance and services as needed.

Duties and Responsibilities

Installs equipment for the campus card program financial point of sale equipment and provides first line support for the proper functionality of those devices. Works with Campus IT Specialists to troubleshoot network, hardware and software problems that affect all areas of the card system. Develops and enhances card system devices and works on oracle based applications and programs to enhance system performance and services, as needed.

Minimum Qualifications

Valid driver’s license. Some college level coursework in Computer Science/Information Systems or prior related work experience.

Preferred Qualifications

Valid driver’s license. Some college level coursework in Computer Science/Information Systems or prior related work experience. Experience in card system hardware devices and application. Experience in SQL programming, application and hardware development with card system devices. Certification in CBORD CS Gold system Application
Work experience in an institution of higher education.

Required Knowledge, Skills, and Abilities

Excellent verbal and written communications skills. Knowledge of hardware point ofsale devices, software installations, networks and data communication. Ability to analyze and diagnose routine and unusual computer operation and card reader equipment problems; communicate effectively with technical and non-technical personnel. Experience in providing customer service to users and managers. Possess ability to configure devices appropriate for the various system tasks assigned.Ability to safely move and handle 50 pounds independently.

Operation of a State Vehicle Frequently Posting Detail Information

Open Date 11/28/2018 Close Date 12/19/2018 Open Until Filled No Special Instructions to Applicants Background Check Statement

The selected candidate’s offer is contingent upon the successful completion of an extensive criminal background
investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of
education, credit checks (relevant to employment), and other checks requested by the VCCS and NOVA such as
I-9 and E-Verify requirements. Additionally, selected candidates may be required to complete the Commonwealth’s
Statement of Economic Interest.

Additional Information Supplemental Questions

Required fields are indicated with an asterisk (*).

1. Please briefly describe why you are interested in this job:

   (Open Ended Question)

2. Of the following please choose 2 - 3 areas where you have the most knowledge or experience and briefly describe your experience for each that you list: 1. Hardware point of sale devices, software installations, networks and data communication 2. Hardware configurations, software installations, networks and data communication 3. Oracle program/programming 4. Analyzing, diagnosing and solving routine and unusual computer operation and card reader equipment problems

   (Open Ended Question)

3. Can you lift equipment that might weigh up to 50 pounds either with or without accommodation?
   • Yes
   • No
4. Please list from 3 - 8 college-level Information Technology courses that you have completed:

   (Open Ended Question)

5. Do you have a valid Driver’s License (Restricted Licenses are not permitted for operating a State Vehicle)?
   • Yes
   • No

Applicant Documents Required Documents

1. Resume

Optional Documents

1. Cover Letter/Letter of Application
2. Unofficial Transcripts