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Staff Support Associate II/UKHC

Job description



The department of Family and Community Medicine is seeking a Staff Support Associate II.

The primary responsibilities for this position are to schedule follow-up appointments, patient registration, update to demographic information in AEHR, collect co-pay for service, and other duties as assigned.




Job Title
Staff Support Associate II/UKHC

Requisition Number
RE16518

Working Title


Department Name
7H460:FAMILY AND COMMUNITY MEDICINE

Work Location
Lexington, KY

Grade Level
06

Salary Range
$13.58-21.06/hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

HS



Click here for more information about equivalencies:
http://www.uky.edu/hr/employment/working-uk/equivalencies

Required Related Experience

3 yrs



Required License/ Registration/Certification

None



Physical Requirements

prolonged sitting, lifting 50 pounds



Shift

Day



Skills/Knowledge/Abilities

Customer service focused, multitasking, attention to detail, team oriented, effective written and verbal communication, empathy, problem solving, judgement, and sensitive to patient privacy, and computer literacy.



Does this position have supervisory responsibilities?
No

Preferred Education/Experience

High School/GED plus four or more years related experience in a medical office setting/environment preferred.



Deadline to Apply
12/10/2018

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.



Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.

    (Open Ended Question)

  2. * Please select the response that best represents your paid employment experience in a medical office, patient registration/scheduling, and/or office and clerical work.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years
  3. * Indicate the number of years of paid work experience you have in cash handling.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  4. * Please indicate how much paid employment experience you have with APM (Allscripts Patient Management) and/or AEHR (Allscripts Electronic Health Record).
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years
  5. * Please describe your registration and cash handling experience.

    (Open Ended Question)

  6. * Please describe a time when you provided exceptional customer service and include specific details regarding the situation.

    (Open Ended Question)

  7. * Where did you first see this position advertised other than on UK's online employment system?
    • InsideHigherEd.com
    • HigherEdJobs.com
    • Diverseeducation.com (Diverse Issues in Higher Education)
    • HERCjobs.org (Higher Education Recruitment Consortium)
    • InsightIntoDiversity.com
    • Latinosinhighered.com
    • HospitalCareers.com
    • Indeed.com
    • LinkedIn.com
    • Institute for Diversity in Health Management
    • A Colleague, Friend and/or Family Member
    • None of the Above


Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Curriculum Vita
  2. Cover Letter

PI105993180

 

 

 

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Job No:
Posted: 12/4/2018
Application Due: 2/2/2019
Work Type:
Salary: