Job Description: POSITION TITLE: TUTOR, Tutoring and Testing Center SPTLCR-TUTR01 STATUS: Part time DEPARTMENT: Tutoring and Learning Center DIVISION: Student Development CLASSIFICATION: Non-exempt UNION: Support and Technical REPORTS TO: Director of Academic Intervention and Accommodation Services, and Coordinator of Tutoring and Learning Center PLACEMENT: Support staff, grade 6 MINIMUM PAY RATE: $18.22 per hour Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. POSITION SUMMARY Provides tutoring and leads various workshops pertaining to test preparation and other academic skills. Exercises a high level of discretion; provides professional, effective, and efficient customer service assistance to students, faculty, college personnel, and community members. Provides timely updates to the Director and Coordinator(s) to keep them informed about tutoring needs, concerns, student-related issues, and the like. Considerable judgment and initiative in adapting work procedures to new situations are required. Tutoring hours are assessed each month and may be adjusted to accommodate TLC needs. TUTORING AREAS ENGLISH ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES 1. Professionally represent Joliet Junior College and uphold the College's core values. 2. Tutor students in all levels of subject area and/or related courses, using both individual and small group tutoring sessions. 3. Provide exceptional customer service to all visitors including students, faculty, staff, and community members. Provide general assistance to students with disabilities as needed. Answer inquiries and provide information and referrals. 4. Maintain accurate and timely records of tutoring activities through the appropriate tools to provide data for student demand, site scheduling, and performance evaluations (i.e. Academic Success Tracker, and others). 5. Each semester, conduct test review sessions, as well as Tutoring and Learning Center workshops in accordance with CRLA certification requirements; such workshops may include final exam review sessions, placement test preparation, TEAS preparation, High School Equivalency test preparation, writing a college application essay, writing a scholarship essay, using various pieces of software, etc. 6. Create, select, and develop instructional support materials that recognize and address individual student needs. 7. Meet with instructors to provide assistance that meets individual student needs. 8. Promote tutoring services through the distribution of flyers and schedules during class visitations, meetings with instructors, classroom presentations, and participation in other events as needed. 9. Participate in staff meetings, in-services, and trainings as may be required. 10. Assist with the interviewing, selecting, training, and mentoring of peer tutors. 11. Participate in departmental and collegiate goals and objectives. 12. Perform related duties as assigned. MINIMUM QUALIFICATIONS 1. Bachelor's degree in subject to be tutored and/or related area. 2. One (1) year experience in delivering academic support/instruction to individuals from disadvantaged backgrounds or diverse cultural/ethnic groups. 3. Experience in teaching, tutoring, or delivering support at the post-secondary instructional level. 4. Ability to work with minimum supervision and to handle sensitive information with professionalism, discretion, and impartiality. 5. Patience, problem solving abilities, and a willingness to accept responsibility. 6. Strong verbal and written communication skills, and ability and willingness to work cooperatively with a diverse population. 7. LEAP Tutors (working with non-native speakers ONLY): TESOL/ TEFL certification. PREFERRED QUALIFICATIONS 1. Master's degree in subject to be tutored and/or related area. 2. Tutoring experience in a community college environment. 3. Experience in adult education. 4. Training experience. 5. Math Tutors: Knowledge of math software such as Geometry Sketchpad. PHYSICAL DEMANDS 1. Normal office physical demands. 2. Ability to travel between campus locations and to and from community events. WORKING CONDITIONS 1. Duties are performed indoors in the usual office or school environment. WORK SCHEDULE: Schedule varies depending on department needs. Application Deadline: December 11, 2018 All offers of employment are contingent upon the following: * Satisfactory results of a background check * Post-offer, pre-employment Drug Screening for employees that are new to the College * Post-offer, pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires Joliet Junior College is an equal opportunity/affirmative action college supporting diversity. ANNUAL CLERY SAFETY REPORT (ASR) NOTICE FIRE SAFETY REPORT (FSA) and MISSING PERSON POLICY (MPP) FOR STUDENTS RESIDING IN "ON CAMPUS" STUDENT HOUSING Joliet Junior College is committed to assisting members of the JJC community in providing for their own safety and security. The annual CLERY security compliance document along with the Fire Safety Report (FSR) and the Missing Person Policy (MPP) for students residing in "on campus" student housing is available at the JJC Police Department website : www.jjc.edu/cleryreport If you would like to receive the ASR, FSR or MPP in booklet form, you may stop by the Campus Police Department located on Main Campus in G 1013 or call Campus Police at 815-280-2234. The website and booklet contain information regarding campus security and personal safety such as crime prevention and reporting, police law enforcement authority, disciplinary procedures and other related security policies. They also contain information about crime statistics for the three previous years for all JJC campuses, property owned and controlled by JJC District 525 and on public property immediately adjacent to JJC campuses. This information is required by law and is made available by the Joliet Junior College Police Department.