Job description

Duties: Under supervision of the Enrollment Coordinator and with one other Enrollment and Operations Assistant, provide wide range of services year-round to prospective and current international students and professionals who use English as a Second Language and who are enrolled in short-term programs of study. These duties include: responding to inquiries about study and housing options and about procedures for obtaining visas; creating and maintaining student records on departmental and university databases; processing payments and assisting office manager with invoicing; providing administrative support and customer service for arriving and departing students; liaising with program coordinators and university centers, in particular International Student and Scholar Services; generating reports from databases; performing general office duties related to the functioning of the office and assisting staff.

Qualifications: High School diploma with a minimum of 3 to 5 years of experience required, BA/BS strongly preferred; excellent customer service and verbal and written communication skills; computer expertise including spreadsheet and database; able to work accurately under pressure, to handle confidential information, and to work effectively as part of team; proficiency in foreign language and experience with international clientele highly desirable.

Reference Number: 02-30533

Salary Grade: 024

Employment Type: Non-Exempt

Org: English Language Program

Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Job Family: X-Secretarial/Administrative




Diversity Profile: University



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Job No:
Posted: 12/4/2018
Application Due: 1/10/2019
Work Type: