User Experience Librarian
Position Number: 00007403
Primary Function of Organization Unit: The NCSU Libraries serves as the gateway to recorded knowledge and information for the NC State community and its partners, offering a competitive advantage in attracting and retaining the best faculty and students to the university. The User Experience department (4 librarians, 2 developers, 3 support staff) is responsible for the strategic management of the Libraries' web presence including design and development of web content and applications. The Libraries' award-winning website provides contextual, just-in-time information to facilitate user experience with spaces, services, collections, programs, and events. The department engages in user research, adopts developments and insights from the broader realm of user-experience research, and strives for user-centered design to create a consistent experience across the Libraries' many touch-points in both physical and online spaces. For more information about the Libraries, please see http://www.lib.ncsu.edu/aboutthelibraries/
Essential Job Duties: The User Experience Librarian responsibilities include: * Collaborates with stakeholders and developers to create intuitive, accessible, user-friendly interfaces for the web, mobile devices, and digital signs * Develops wireframes, prototypes, and task flows based on user needs, and works with developers on their implementation * Helps NCSU Libraries further establish visual and brand identity * Develops content strategy, information architecture, and a web style guide * Serves as a project manager * Manages workflows for ongoing maintenance of web products and services * Contributes to the Libraries' user research and applies findings to make improvements * Participates in library planning; serves on library-wide committees, task forces, and teams * Expected to be active professionally and to contribute to developments in the field
Minimum Education/Experience: ALA-accredited MLS, MIS, or other relevant advanced degree
Department Required Skills: * Knowledge of best practices in user experience design * Experience with current, standard web development languages, content management systems, and tools * Experience with design, prototyping, and wireframing tools (e. g., Balsamiq, Illustrator, Lucidchart) * Ability to manage workflows and projects * Excellent interpersonal skills; ability to communicate clearly, knowledgeably, and personably, orally and in writing * Ability to work independently and in a team environment * Ability to learn and use new technologies * Commitment to fostering an environment of diversity and inclusion * Evidence of potential for ongoing professional development and contribution
Preferred Experience, Skills, Training/Education: * Experience with Drupal * Experience with usability testing and other user research methods * Experience using web analytics to inform decisions
Necessary Licenses and Certifications: N/A
AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.