Administrative Support Associate I/UKHC

Job description

The Administrative Support Associate I will complete the day-to-day administrative tasks for the Clinical Administrator, Medical Director and other supervisors within University Health Services; including managing daily schedule; scheduling meetings; maintaining busy calendar(s); coordinating all travel and meeting arrangements; filing, copying, faxing, and other clerical duties as needed. Will also be responsible for generating and sending patient notes to Primary Care Providers; generating various patient notifications and reminders; and providing cross-coverage duties for the Behavioral Health Patient Registration Counselor Sr.; including, checking in patients, answers the Behavioral Health phone, scheduling appointments, completing phone messages and refill requests, assisting with prescription prior authorizations, discharging patients, collecting payments, completing urine drug screenings and facilitating ADHD testing.

Job Title
Administrative Support Associate I/UKHC

Requisition Number

Working Title
Administrative Support Associate I

Department Name
H8505:University Health Service/Hosp

Work Location
Lexington, KY

Grade Level

Salary Range

Type of Position

Position Time Status

Required Education


Click here for more information about equivalencies:

Required Related Experience

3 yrs

Required License/ Registration/Certification


Physical Requirements

This position may require sitting, standing and/or walking for extended periods of


Monday-Friday day shift 8AM-4:30PM; 30 hours per week.


The ideal candidate will possess strong attention to detail, dependability, and accuracy.

Does this position have supervisory responsibilities?

Preferred Education/Experience

Medical records and customer service experience preferred.

Deadline to Apply

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of paid working experience do you have in a fast paced, front line customer service position in an office environment?
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years, up through 4 years
    • More than 4 years, up through 5 years
    • More than 5 years
  2. * Please list the Microsoft Office programs you have experience working with (i.e., PowerPoint, Word, Excel, etc.).

    (Open Ended Question)

  3. * How many years of paid administrative work experience do you have (i.e., responsible for administrative tasks such as scheduling, planning events, or other activities requiring organization and communication)?
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  4. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.

    (Open Ended Question)

  5. * Where did you first see this position advertised other than on UK's online employment system?
    • (Diverse Issues in Higher Education)
    • (Higher Education Recruitment Consortium)
    • Institute for Diversity in Health Management
    • A Colleague, Friend and/or Family Member
    • None of the Above

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter





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Job No:
Posted: 12/1/2018
Application Due: 12/17/2018
Work Type: