Systems Engineer I

Job description

Information Technology (IT) is the unified IT organization that supports the vision, values, mission, and goals of the University by providing IT infrastructure, systems, administrative applications, academic resources and related services to faculty, students and staff. Embracing DU's Impact 2025, the division aligns IT resources with University and unit strategic goals and operational plans, providing service in the spirit of One DU. Computer Operations is responsible for all systems, hardware, software and datacenter infrastructure that provides data and application services to the entire campus. This includes but is not limited to physical servers, operating systems, SANs, virtual server infrastructure, software applications, utilities, networking and data center infrastructure. (power, cooling).

Position Summary

The Systems Engineer position provides system administration for the University's central computers and servers and supports operating system software, utilities, software applications and networking. This position will also be the one of the primary administrators for all datacenter hardware and software maintenance contracts and renewals as well as a secondary system engineer for both Linux and Windows based projects.

Essential Functions

  • Developing, maintaining and supporting technical infrastructure, hardware and system software components.
  • Performing installation, maintenance and support of system software/hardware and user support.
  • Configuring, debugging and supporting multiple infrastructure platforms.
  • Performing high-level root cause analysis for service interruption recovery and creating preventive measures.
  • Creating and maintaining documentation for systems and applications for troubleshooting and recovery.
  • Administer and supervise software and hardware procurements, licenses, maintenance contracts and preventative maintenance functions.
  • Installing operating system software, patches and upgrades.
  • Configuring, optimizing, fine-tuning and monitoring operating system software and servers.
  • Performing system backups and recovery.
  • Conducting server builds.

Knowledge, Skills and Abilities

  • Strong inter-personal communication and service skills when dealing with both technical and non-technical people.
  • Ability to work with other system engineers and clients/customers on small and larger projects.
  • Ability to analyze, troubleshoot and solve problems quickly and completely.
  • Ability to prioritize projects according to customers and university needs with minimal or no direction.

Required Qualifications

  • High School diploma or GED.
  • 2 years of experience in information technology.
  • Technically capable in server and desktop applications, networking, operating systems and storage.
  • Basic understanding of networking and system functions.

Preferred Qualifications

  • Bachelor's degree.
  • 1 year of experience managing SPARC Solaris Servers (Solaris 10 or 11).
  • 1 year of experience managing Redhat/Ubuntu Servers (RHEL 5,6,7/Ubuntu 12+).
  • 1 year of experience in building, configuring and managing Unix/Linux servers.
  • 1 year of experience in working with virtual infrastructure (i.e. VMWare 5+).
  • 1 year of experience in building, configuring, and managing Microsoft Windows servers.

Work Schedule

Monday - Friday, 8:00 am - 4:30 pm. Must be capable of working evenings and weekends as necessary to minimize disruption.

Application Deadline

For best consideration, please submit your application materials by 4:00 p.m. (MST) on December 13, 2018.

Special Instructions

Candidates must apply online through to be considered. Only applications submitted online will be accepted. Once within the job description online, please scroll to the bottom of the page to apply.

Please include the following documents with your application:

  1. Resume
  2. Cover Letter

The University of Denver is an affirmative action employer and that age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law are not taken into account in any employment decision.

All offers of employment are based upon satisfactory completion of a criminal history background check.




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Job No: 002113
Posted: 11/30/2018
Application Due: 12/28/2018
Work Type:
Salary: Negotiable