International Services Specialist (Administrative Services Specialist 2), UCP 4

Job description

Job Title: International Services Specialist (Administrative Services Specialist 2), UCP 4
Job ID: 2019201
Location: Storrs Campus
Full/Part Time:
Regular/Temporary: Regular

Job Posting

Under the general supervision of the Associate Director of International Student and Scholar Services (ISSS), provides administrative assistance to support compliance with the University's F and J visa programs, and maintains accurate data in the Student and Exchange Visitor Information System (SEVIS) as a Designated School Official (DSO) and Alternate Responsible Officer (ARO). The primary focus of the position is SEVIS data maintenance and compliance, but may occasionally include other administrative and programmatic duties as part of the ISSS team.


  1. Serves as DSO and ARO for the University's F and J visa programs. Responsible for processing paperwork and updating records to maintain SEVIS data compliance and meetfederally mandated reporting requirements for students and exchange visitors at all stages of their programs.
  2. Reviews student and exchange visitor applications for accuracy, completeness and compliance with federal visa regulations as well as University policies and procedures to issue initial Forms I-20/DS-2019 for incoming international students, OPT employment updates and validation reports, personal information and program updates, and arrival and departure processing.
  3. Prepares narrative and informational reports and queries; compiles and organizes information requiring the understanding and evaluation of student data systems.
  4. Screens correspondence, records and other documents for appropriate action and works with administrators to determine proper response or to resolve problems; makes referrals as appropriate.
  5. Responds to requests for information and provides assistance in solving a variety of problems related to SEVIS data maintenance, based on knowledge of the procedures, practices and past experience.
  6. Provides information and serves as a resource to the University community regarding policies and procedures related to SEVIS data maintenance, with responsibility to occasionally interpret such policies and procedures.
  7. Regularly communicates with other University offices and/or outside agencies to request or provide information, or to clarify procedures. Processes data corrections through the SEVIS Help Desk to maintain accurate student data in SEVIS.
  8. Reviews operating procedures related to SEVIS data maintenance for efficiency and effectiveness; makes minor changes or recommends major changes or improvements; may participate in planning and decisions regarding new or changed procedures.
  9. May draft or independently compose and/or edit routine correspondence and office templates for supervisor's review and/or signature.
  10. May perform routine administrative functions of the office.
  11. Serves as a back-up to the ISSS Front Desk Coordinator, as needed.
  12. May assist in planning and carrying out activities to support international students and exchange visitors, such as coordinating logistics of a cultural support program.
  13. Performs related duties as required. Requires occasional evening and weekend work to support program functions as part of the ISSS team.

  1. Associates degree or equivalent combination of education and experience.
  2. Three to five years related administrative experience.
  3. Demonstrated knowledge of regulatory compliance matters and the ability to independently resolve problems.
  4. Strong organizational skills and attention to detail.
  5. Strong interpersonal, written and verbal communication skills.
  6. Experience with MS Office applications.
  7. U.S. Citizenship or permanent residency required to perform DSO/ARO responsibilities.

  1. Bachelor's degree.
  2. At least one year post-graduate experience working in a higher education environment.
  3. Familiarity with F and J visa regulations.
  4. Experience studying, working or living abroad.
  5. Second language proficiency.
  6. Experience using Terra Dotta Software or SEVIS.


This is a full-time position with a 9:00am - 5:00pm schedule. The University offers outstanding benefits including employee and dependent child tuition waivers at UConn, and a highly desirable work environment.


Upload a cover letter, resume and contact information for three professional references via UConn jobs, (, Staff Positions. Include search # 2019201 in all application materials.

Employment of the successful candidate will be contingent upon the successful completion of a pre-employment criminal background check. (Search # 2019201)

This job posting is scheduled to be removed at 11:59 p.m. Eastern time on December 13, 2018.

All employees are subject to adherence to the State Code of Ethics, which may be found at

The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University's teaching, research, diversity, and outreach missions, leading to UConn's ranking as one of the nation's top research universities. UConn's faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.





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Job No:
Posted: 11/30/2018
Application Due: 12/14/2018
Work Type: