The Director is responsible for the leadership, development and assessment of comprehensive hospitality, culinary and casino-gaming related programs and initiatives within the HCAT Institute. The position includes the management of all credit and non-credit education, both open-enrollment and contract, the supervision and evaluation of Institute staff and faculty, the compliance with accrediting and regulatory agencies. Additional responsibility to lead strategic planning efforts to establish goals, enhance student access and program outcomes, and promote the continued growth and revenue generation of the HCAT Institute.
This position reports to the Dean, School of CEWD and serves as a member of the CEWD management team.
Title: Director, HCAT
Position ID number: 359
Posted Date: 07/27/2018
Job Category: Staff
Department: HCAT - HHCAT
Position Status: Full-Time Staff
Salary Range: $82,442-$103,053
PROGRAM DEVELOPMENT: Provides leadership for the development of program enhancement and implementation of innovative noncredit and/or credit open enrollment and contract training based on assessed community and local/regional industry and labor market needs. Assures a coordinated program by providing staff with goals that promote growth and include best practices for enrollment management.
STRATEGIC PLANNING: Provides leadership that drives the department to achieve stated CEWD and college strategic priorities. Develops and implements strategies such as increasing student engagement and entry, access, progress and completion.
LEARNING OUTCOMES ASSESSMENT: Assures that courses and programs follow best practices including identifying and achieving specific measurable outcomes and college competencies. Creates strategies based on results to continuously direct course improvement and promote student achievement.
ENROLLMENT MANAGEMENT: Oversees the ongoing enrollment analysis of courses, programs and facilities using data driven reports and environmental scanning tools. Directs the implementation of strategies to achieve departmental and school enrollment and revenue goals. Assures instructional environments are regularly assessed and perceived as high-quality.
INTERNAL AND EXTERNAL COLLABORATION: Participates as an active member of the CEWD management team to implement the school's shared vision and strategic plans. Collaborates with other AACC department staff to promote a unified approach to program delivery. Serves on college-wide committees to further the goals of the institution. Liaises with related professional and community organizations on behalf of AACC to build strategic partnerships and ensure program currency.
SUPERVISION: Determines roles and responsibilities of departmental personnel and oversees recruitment, hiring, supervision and evaluation of staff and faculty. Establishes the annual plan to continually increase the professional knowledge, skills and abilities of departmental staff and faculty.
MARKETING: Collaborates with Public Relations and Marketing to develop and execute annual marketing plan based on data analysis of current and projected marketing initiatives. Provides oversight and assists staff in developing specific objectives and strategies for marketing and promotions to achieve overall goals and increased market share.
BUDGET AND FISCAL MANAGEMENT: Oversees preparation and ongoing analysis of multiple types of departmental budgets (e.g., operating, enterprise, grant, etc.) and enrollment projections to achieve departmental and school goals.
COMPLIANCE: Assures compliance of programs with accrediting organizations, regulatory agencies, college policies relevant state regulations and any specific licensure or certification requirements.
OTHER DUTIES: As assigned by Assistant Dean and/or Dean.
A Master's degree is required.
Minimum five years increasing experience in supervisory and management responsibilities leading teams.
Minimum five years experience demonstrating progressive responsibility for developing, implementing and managing instructional programs in an education institution, training organization or professional association.
Minimum five years experience and demonstrated success marketing instructional programs using various strategies including website, email and social media.
Demonstrated experience in fiscal planning, analysis and budget management to meet stated goals.
Demonstrated commitment to creating an inclusive environment and the ability to deal tactfully with all internal and external constituents.
Strong customer service and problem solving skills.
Ability to utilize college standard word processing, spreadsheets and database systems at an intermediate level.
Experience developing partnerships among organizations including institutions of higher education, the public sector and the business community.
Experience teaching adult learners in a variety of delivery formats.
Excellent oral, written and presentation skills.
Hours per Week: 40
Work Schedule: Monday through Friday
Required Documents: Cover Letter, Resume/Curriculum Vitae