CPP STUDENT AND CLIENT SERVICES SPECIALIST

Location
Madison, WI
Posted
Nov 29, 2018
Institution Type
Four-Year Institution


JOB NO.: 96788-AS

Work Type: Staff-Part Time

Department: CNT FOR PATIENT PARTNERSHIP


Location: Madison

Categories: Academic Advising, Student Services/Support, Extension, Outreach, Public Engagement, Instructional Design, Office & Administrative Support

Employment Class: Academic Staff-Renewable

Position Vacancy ID: 96788-AS

Working Title: CPP Student and Client Services Specialist

Official Title: OUTREACH SPECIALIST(S92DN) or ASSOC OUTREACH SPEC(S92FN)

FTE: 60%

Anticipated Begin Date: DECEMBER 26, 2018

Term: This is a renewable appointment.

Advertised Salary:

Minimum $36,790 ANNUAL (12 months)
Depending on Qualifications



Degree and Area of Specialization:

Minimum of a Bachelor's degree required.



Minimum number of years and type of relevant work experience:

A minimum of two-years in academic administration or client services. Experience with program recruitment preferred.

Required Knowledge, Skills and Abilities:
Strong oral and written communication.
Ability to manage complicated projects.
Professionalism and ability to maintain confidentiality.
Proficiency with Microsoft Office and G-Suite. Experience with learning management systems a plus.
Customer/client services.

Preferred Knowledge, Skills, and Abilities:
Compassion and empathy for people with complex health and social needs.
Commitment to the provision of culturally responsive education and services.
Flexibility and "can do" attitude.
Team player, with a willingness to contribute to the Center's mission.
Genuine openness to divergent viewpoints.



License or certificate:



Position Summary:

The Center for Patient Partnerships (CPP), located in the University of Wisconsin-Madison Law School, is an interdisciplinary program with a mission to educate undergraduate, graduate and professional students in health advocacy through hands-on delivery of advocacy services. Working under the supervision of the Director of Education, the Student and Client Services Specialist will coordinate the Center's educational administrative needs, conducting outreach and administrative coordination for our various interdisciplinary educational offerings for undergraduate, graduate and post-graduate learners.

This position will often be the first voice representing CPP to potential students and clients. In collaboration with our program faculty, the Student and Client Services Specialist will coordinate our student recruitment and marketing activities. This includes representing the Center at events, fielding phone and email inquiries from prospective students and developing marketing materials. At CPP students learn by providing advocacy support to patients with serious and life-threatening illnesses. The Student and Client Services Specialist will also be responsible for coordinating the intake process for prospective clients, explaining our program and scheduling prospective clients for intake.



Additional Information:



Contact:

Justin Boehm
[email protected]
608-890-4466
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )



Instructions to applicants:

Applicants must submit a cover letter and resume on the Jobs at UW website (www.jobs.wisc.edu), job number 96788, by the consideration date.



Additional Link: Full Position Details

NOTE: A Period of Evaluation will be Required

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer.

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.



Advertised: Nov 28 2018 Central Standard Time


Application Close: Dec 12 2018 11:55 PM Central Standard Time

PI105880441

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