Director of TRIO-Student Success Program*

Job description

Category: Administrators

Department: Student Success Program

Locations: Boston, MA

Posted: Nov 27, 2018

Type: Full-time

Ref No.: NUP-grant-funded

About Bunker Hill Community College:

Bunker Hill Community College is the largest community college in Massachusetts, serving more than 14,000 students each semester across all modes of instruction. Ranked among the 25 fastest growing public two-year colleges in the United States, BHCC is a multi-campus institution with vibrant, urban campuses in Boston, MA, in nearby Chelsea, MA, and at three satellite locations within the Greater Boston area. BHCC is part of the Massachusetts public higher education system, which includes 15 community colleges.

BHCC offers 103 certificate and degree programs that prepare students to enter four-year institutions or to enter the workforce prepared for better and more highly skilled jobs. Sixty-seven percent of students are people of color and more than fifty percent are women.

Bunker Hill Community College BHCC is nationally recognized as a Leader College by Achieving the Dream and is one of four colleges awarded the National Gates Foundation Achieving the Dream Catalyst grant.


BHCC is a progressive institution guided by five goals: to Foster Student Success, Strengthen Career, Transfer and Workforce Readiness, Advance Diversity, Inclusion and Equity and Develop the College's Infrastructure. The College is committed to a learning community teaching/learning environment and, as an Achieving the Dream institution, is focused on data-driven student success.

Living in Boston:

Boston prides itself on being one of the most livable cities in America with twenty-one diverse neighborhoods offering exceptional medical facilities, vibrant neighborhood business districts, museums, galleries and an extensive network of parks and outdoor recreational areas. Unemployment consistently tracks lower than the national average and job growth in 2014 and 2015 were ahead of projections. Eighty-plus colleges and a quarter of a million college students in the area make Boston one of the country's "youngest major metropolis," according to Boston magazine. Suburbs outside of Boston offer affordable housing options with easy access to public transportation.

Job Description:

The Director of the TRIO Student Success Program (SSP) is responsible for providing leadership, and programmatic and financial management for the SSP TRIO Program to achieve the program's mission and goals as required by the Department of Education (DOE). This includes program development and implementation, development and management of the financial budget, responsibility for organizational design and staff supervision and the development and implementation of, policies and procedures in a manner consistent with the regulations of the DOE Grant. This position reports directly to the Dean of Academic Support & College Pathway Programs. The Director also serves as the TRIO Student Support Services liaison for Bunker Hill Community College (BHCC) and the Federal Department of Education.

Specific Responsibilities:

  • Establish annual goals and operational plans for the Program based on DOE Regulations and BHCC goals
  • Identify, design and direct new and revised services in a manner consistent with SSS program authorizing legislation and regulations, and College long-term strategies. Ensure that program activities adhere to all DOE guidelines and BHCC policy to ensure the Program is within compliance pertaining to financial management, administration and programming.
  • Outreach to college departments and liaison activities with US Department of Education.
  • Initiate, develop and cultivate relationships and partnerships with College community members to support students in the TRIO program.
  • Design and implement initiatives to increase visibility and awareness of the Program.
  • Oversee the work of the TRIO staff and direct the team's professional development


  • Master's degree from an accredited institution
  • At least 5 years of relevant leadership experience
  • Experience in project, grant or budget management
  • Experience working with economically and academically disadvantaged students, as well as students with learning and physical disabilities
  • Proven ability to work with diverse student, faculty and staff populations
  • Demonstrated management experience in a college environment and strong collaborative leadership and interpersonal, organizational, written and verbal communications skills

Preferred Qualifications:

  • Experience with TRIO grants and programs
  • Experience in developing teamwork, collaboration, and effective conflict resolution
  • Experience in public speaking and workshop facilitation
  • Demonstrated ability to relate well with students, faculty, staff and administration
  • Experience in Microsoft Office and student information retrieval databases
  • Experience working in a unionized environment
  • Bilingual-English and Spanish, Chinese-Cantonese, Mandarin, Haitian Creole, Cape Verdean Creole, Vietnamese, Portuguese, French, Arabic, Somali and American Sign Language

*(TRIO Student Support Services Grant funded by the Federal Department of Education; Grant-funded through 8/31/2020)

Additional Information:

Salary Range: $70,000.00-$75,000.00

Effective Date To Ensure Consideration All Application Materials Must Be Received By December 20, 2018.

Application Instructions:

To be considered for this position please upload the following documents to your account:

  • Resume
  • Cover Letter
  • A Copy of your Unofficial Transcripts

Please be sure to address the Required Qualifications in your documents.

If you need assistance applying through this website please contact our online Help Desk HERE





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Job No:
Posted: 11/28/2018
Application Due: 12/15/2018
Work Type: