Assistant Director for Multicultural Programming and Inclusion (IHP Staff)

The Institution:
MGH Institute of Health Professions in Boston is an innovative and interprofessional graduate school with post-baccalaureate, direct entry-level master’s and doctorate, and post-professional programs in Nursing, Occupational Therapy, Physical Therapy, Physician Assistant Studies, Speech-Language Pathology, Health Professions Education, and a PhD in Rehabilitation Sciences. The only degree-granting affiliate of Partners HealthCare System, the MGH Institute offers its more than 1,400 students unparalleled opportunities to learn and work alongside expert practitioners in a variety of hospital, clinical, community, and educational settings. The school, which has graduated more than 5,400 students since its 1977 founding by Massachusetts General Hospital, is fully accredited by the New England Association of Schools and Colleges (NEASC). Several programs are highly ranked by U.S. News & World Report and the school has been named for the past six years as a Great College to Work for by The Chronicle of Higher Education.

The Assistant Director for Multicultural Programming and Inclusion provides programmatic support to the Office of Student and Alumni Services (OSAS). Through expertise and experience in diversity and inclusion initiatives, s/he will help assess and grow current offerings and introduce innovative new approaches to inclusive community-building and student development. By leading creative programs and demonstrating authentic commitment to student success, s/he will coordinate engagement efforts with and for students, including underrepresented students as well as international students and first-generation graduate school students.

The Assistant Director will collaborate with OSAS colleagues to design, plan, facilitate, and evaluate inclusive student engagement initiatives intentionally related to all primary and secondary dimensions of diversity (race, sex/gender identity and expression, socio-economics, age, sexual orientation, ability, faith, and others found in the Institute's Non-Discrimination Policy and beyond). With the Dean of Student and Alumni Services, s/he will develop and carry out strategies and tactics designed to foster an inclusive educational community with and for an increasingly diverse student body, faculty, staff, and alumni network.

The Assistant Director will play an active role within OSAS and across campus by working with individual students, various student organizations, and others to promote the Institute's core values of respect and dignity through active and passive programming on and off campus. S/he will use social media, workshops, campus activities, and other means to engage and support IHP students. Initiatives and events led jointly by the Assistant Director, OSAS colleagues, and IHP students, will enhance OSAS's efforts to link meaningful extracurricular opportunities with well-rounded career preparation for health care leaders-including awareness of global health needs and health disparities found locally-and long-term alumni affinity for the Institute.

Leadership Expectations of the Role

  • Actively support the mission of OSAS and the MGH Institute by demonstrating and promoting a culture of service, innovation, and personalized attention to students, including a commitment to inclusive excellence and equitable services for students from underrepresented backgrounds
  • Stay current on national trends and best practices in diversity, equity, and inclusion, (DEI) as well as student advising in a graduate health care education setting
  • Participate fully in the life of the Institute – i.e., attend Schwartz Rounds, Baugh Lectures, and other educational events as much as possible; volunteer when possible and encourage others to be similarly engaged
  • Model appropriate, ethical behavior, and professionalism; promote transparency and accountability
  • Serve as a conscientious steward of Institute resources by promoting creativity, efficiency, and sustainability
  • Share knowledge of DEI issues and student development trends and priorities with OSAS colleagues
  • Maintain appropriately secure and accurate notes, files, records, electronically and otherwise
  • Implement and maintain formal protocol to assess DEI-related offerings and student/organization outcomes (important to support strategic planning, IHP-wide and program-specific re-accreditations, and similar institutional priorities); analyze and share findings/statistical data regularly with the Dean and others
  • Through collaboration with colleagues, assist with formal assessments of other OSAS offerings, including but not limited to New Student Orientation activities, Interprofessional Activities, Community Day, and more

Multicultural Programming and Student Engagement (95%)

  • Develop, coordinate, lead, and formally assess programs and services focused on diversity and inclusion for a campus environment where all students are safe, affirmed, and supported
  • Assist the Dean and others in the development and execution of a comprehensive approach to DEI-related programs and services specifically designed for graduate students (and alumni) in health care
  • Provide creative avenues for students and student organizations to explore, promote, and support activism, advocacy, leadership, and awareness of social justice (in their chosen field of health care and beyond.
  • Assist in the collaborative development and implementation of inclusive orientation programming, activities, and materials to welcome and support incoming students, with particular focus on the needs and contributions of students of color and students from underrepresented groups
  • Act as a lead on a major DEI-related event to be held in conjunction with all New Student Orientation programs (approximately four times per year in alignment with program-specific entry points)
  • Develop creative approaches for interactive, student-centered, experiential learning on multicultural programming/inclusion topics.
  • Serve as an OSAS-based advisor to approximately four to six student organizations dedicated to inclusion and social action (multicultural, LGBTQ, racial justice including affinity groups, and others – these will likely change and grow over time based on the interests of the student body); collaborate with the Dean and each organizations' faculty advisors to guide and assist students' planning, development, and implementation of programs and activities (promoting co-sponsorship, cooperation, and collaboration)
  • Mentor students to support their personal growth, leadership, cultural humility, empathy, and understanding as health care leaders of tomorrow (this includes helping students recognize and address various forms of privilege with and for students)
  • Promote awareness of local and global health issues (disparities, opportunities, etc.) with and for graduate students
  • Stay current on national trends and opportunities for diversity, equity, and inclusion programming in higher education
  • Develop and track metrics to measure and assess the effectiveness of OSAS's diversity and inclusion programming
  • Serve on the IHP's Diversity, Equity, and Inclusion Council (which is chaired by the IHP President) and its subcommittees; collaborate with faculty, staff, and others involved in the Institute's many DEI-related initiatives
  • Frequent evening work and occasional weekend work, including some travel within Greater Boston required (see Working Conditions below)

Other (5%)

  • Serve on committees and special projects within OSAS and across the IHP as needed
  • Perform other duties and responsibilities relevant to the IHP's mission as assigned


  • Bachelor's degree required; master's degree strongly preferred
  • Two or more years of relevant experience in multicultural, diversity, inclusion, or similar program management or administrative experience in a higher education setting needed; related experience in a health care setting desirable

Skills, Abilities, and Competencies:
  • Significant experience in diversity, equity, inclusion, or multicultural programming in a higher education setting
  • Proven record of creating and delivering innovative programming (relevant event planning)
  • Advanced multicultural competency and comfort level working with diverse populations, to include primary and secondary dimensions of diversity
  • Experience working with students and student organizations focused on student-led approaches to multicultural diversity, social action, or closely related topics in a collegiate setting
  • Vast working knowledge of current and historical theories, practices, and trends related to DEI issues
  • Experience in cultivating professional working relationships with students, faculty, and staff
  • Demonstrated ability to organize and manage multiple projects and priorities with a high degree of professionalism, attention to detail, and follow through as well as flexibility, collegiality, and humor
  • Strong interpersonal skills, including the ability to actively listen and interact effectively with individuals and large groups
  • Ability and desire to thrive while working independently and collaboratively
  • Active support for the mission, vision, and core values of MGH Institute, including but not limited to inclusive excellence, respect and dignity for all, a culture of continuous improvement, and a commitment to collaborative, inter-professional approaches to education and health care
  • Understanding of academic culture and eagerness to participate enthusiastically in the life of a fast-paced graduate school
  • Desire to be a supportive member of the OSAS team where creativity, flexibility, and collegiality are valued
  • Excellent organizational, time management, and writing skills
  • Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word) and Internet browsers

Preferred Experience:
  • Experience in diversity, inclusion, or multicultural programming specifically with graduate school students or in a setting related to health care professionals
  • Experience advising student organizations, supporting or mentoring students in multicultural or leadership-development programs
  • Demonstrated abilities in group facilitation, problem-solving, and consensus building

EEO Statement

The MGH IHP is an equal opportunity employer and is committed to enhancing the diversity of its faculty and staff. We welcome nominations and applications from individuals who would bring diversity of experience, thought and practice to the Institute's research, teaching and clinical missions. Applications from protected veterans and individuals with disabilities are strongly encouraged.

Primary Location: MA-Charlestown-MGH IHP
Work Locations: MGH IHP 36 First Avenue Charlestown 02129
Job: Professional/Managerial
Organization: Massachusetts General Hospital(MGH)
Schedule: Full-time
Standard Hours: 24
Shift: Day Job
Employee Status: Regular
Recruiting Department: IHP OSAS
Job Posting: Nov 26, 2018


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