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Associate Director of Financial Aid

Job description


Position Information

Position Title: Associate Director of Financial Aid

Position Number: 000256

Full-time or Part-time: Full Time

Department: Financial Aid

Posting Number: 0401220

SHRA/EHRA: EHRA (Non-Faculty)

Job Category: Professional

Hiring Range: $50,595-$65,773

Minimum salary: Commensurate with Education and Experience

Maximum salary: Commensurate with Education and Experience

Overall Position Competency: Flat Rate

Description of primary duties and responsibilities:
The Associate Director of Financial Aid is responsible for the major operations to include but not limited to supervising, information technology support, application processing, verification, counseling, advising and financial aid initiatives of the Office of Financial Aid. The Office of Financial Aid at FSU administers a comprehensive array of programs to more than 6000 undergraduate and graduate students committing and disbursing in excess of 60 million dollars per year.

The Associate Director position requires extensive and successful professional experience in the field of student financial aid and/or higher education administration; experience that permits candidate to establish, interpret and execute federal, state and institutional regulations and policies. Additionally, the Associate Director trains and manages other skilled professional staff members. The Associate Director assumes primary responsibility for the improvement of financial aid and student information systems applications. The Associate Director shares in all research and policy analysis functions within the Office, and interprets the needs of students to other University administrators who plan enrollments or establish tuition and academic policy.
The Associate Director's position is a professional role that commits University resources, interprets and is guided by the University's mission and policies and enhances the academic and intellectual life of the University. The Associate Director is expected to perform at the highest level of professional service and to assure that staff under one's supervision provides consistent and accurate financial aid work and advice to one's student and parent customers.
The Associate Director independently implements the vision of the Director of Financial Aid through office procedures and operations. Additionally, the Associate Director commits the Office of Financial Aid to a course of action when called upon in the absence of OR at the direction of the Director. They share responsibility for communicating with external agencies including state and federal auditors, and numerous campus administrators and faculty.
This position will be responsible for assuring the Financial Aid office is in compliance with all Title IV funding. Implements and oversees a comprehensive array of customer service initiatives and programs that support the unit's mission and the university's vision and values. Supervise staff that has areas of responsibility within the scope of this position's leadership role in the office and working with staff in developing communication strategies to meet the needs of the students and parents. Serves on University committees to inform campus policy development, Implement Default Prevention Strategies, Return of Title IV Coordinator, Write policies and updates procedures manual. Serves as the Compliance Officer and ensures all Federal and State programs and allocations are in compliance with federal and state policies, and perform data collection, research and policy analysis.

Minimum Education and Experience Requirements:
Bachelor's Degree with a combination of experience in Student Personnel Services, Student Affairs, Higher Education Administration, Enrollment Management, Accounting, Leadership or Business Administration and a minimum of 5 years experience in Financial Aid Administration in higher education and superior written and oral communication skills are required. Additionally, evidence of familiarity with university academic policies, strong interpersonal and customer service skills and demonstration of superior management skills are a must.

Knowledge skills and abilities:
Knowledge of financial aid, federal and state policies and procedures; evidence of attention to detail; effective listening, oral and written communication skills, ability to conduct presentations to large and small groups; appropriate counseling skills; experience in making independent decisions, Integrity and superb work ethics.

The position requires an individual with a good eye for detail and exceptional organizational and time management skills. In addition, strong analytical skills are required for the financial aid research and data integrity components of the position.

Preferred Qualifications:
Master's degree, demonstrated leadership ability, record of team building, problem solving and integrity in financial aid management and familiarity with the Banner database management systems are highly desirable.

Special Instructions to Applicants:
Review of applications and all other material will begin on June 29, 2018 and continue until the position is filled. For priority consideration, please apply by June 29, 2018.

Open Until Filled: Yes

Supplemental Questions
Required fields are indicated with an asterisk (*).

  1. * What is your highest level of education?
    • High school graduate, diploma or the equivalent
    • Some college credit, no degree
    • Associate degree
    • Bachelor's degree
    • Professional/Graduate degree
  2. * Do you have experience in Student Personnel Services, Student Affairs, Higher Education Administration, Enrollment Management, Accounting, Leadership or Business Administration? If yes, please describe in what capacity. If no, please write "N/A."
    (Open Ended Question)
  3. * How many years of Financial Aid administration do you possess?
    • Less than 5 years
    • 5 - 8 years
    • More than 8 years
  4. * Please describe your knowledge of local, state and federal laws/regulations as they apply to financial aid.
    (Open Ended Question)
  5. * Do you have experience working with Banner?
    • Yes
    • No


Optional & Required Documents
Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
  3. Transcripts
Optional Documents
  1. Other Document


EEO Statement:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.


Veterans Statement:
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

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Job No:
Posted: 11/26/2018
Application Due: 1/25/2019
Work Type:
Salary: