Professional Temporary

Job description

As a professional temporary seasonal employee at the UCCS Bookstore, you will assist in helping provide a great customer experience up to and during rush.

Examples of Work Performed:

  • Providing superior customer service at all times by demonstrating a willingness to help all customers.
  • Become knowledgeable and competent in assisting and showing customers how to find their correct course materials.
  • Understanding the text floor layout, helping customer navigate the text floor, filling orders and helping customers.
  • Responding to customer inquiries concerning any bookstore merchandise.
  • Answering telephone calls and providing superior customer service, and taking thorough written messages as needed.
  • Handling all merchandise in an appropriate manner.
  • Demonstrating a basic understanding of Bookstore operations & policies and be able to communicate such policies to customers.
  • Handling special orders and related inquiries for all Bookstore departments.
  • Keeping and maintaining the appearance of the customer service area.
  • Assisting merchandise departments in stocking, cleaning of shelves and pricing merchandise.
  • Maintaining a positive, team-oriented, customer focused, inclusive and respectful nature.
  • Other duties as assigned.

This position has been determined to be eligible for overtime (non-exempt) under the Fair Labor Standards Act (FLSA).

Hourly Pay Rate: $12.50

The University of Colorado is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history



Minimum Requirements
  • Graduation from an accredited college or university with a bachelor's degree OR five years' work experience in a customer service capacity.

Preferred Requirements
  • Retail experiences.

Special Instructions to Applicants:• Applications will be accepted until position is filled. • Applications submitted through email or surface mail will not be considered. Please apply at • Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information. • Failure to properly attach the required documents; cover letter; resume (CV) and unofficial transcript (if applicable), will result in automatic disqualification for this position. • Official Transcripts will be required upon hire.

Application Materials Required:Cover Letter, Resume/CV, Unofficial transcript(s)

Application Materials Instructions:If you have technical difficulties with your application, please contact the CU Careers help desk at 303-860-4200 #5 or [email protected] Job related inquiries should be directed to the posting contact.

Job Category: Professional Support Services

Primary Location: Colorado Springs

Department: C0001 -- Colorado Springs Campus - 40105 - VCSS-AUX-UCCS Retail Services

Schedule: Part-time

Posting Date: Nov 21, 2018

Closing Date: Ongoing

Posting Contact Name: Merrifield, Douglas George

Posting Contact Email: [email protected]

Position Number: 00750021





Diversity Profile: University



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Job No:
Posted: 11/22/2018
Application Due: 1/21/2019
Work Type: