Education Support Counselor (Staff Assistant), Workforce Development Programs

Job description

Category: Professional Staff

Department: Workforce Development Programs

Locations: Boston, MA

Posted: Nov 21, 2018

Type: PT No Benefits

Ref No.: UNP Grant-funded

About Bunker Hill Community College:

Bunker Hill Community College is the largest community college in Massachusetts, serving more than 14,000 students each semester across all modes of instruction. Ranked among the 25 fastest growing public two-year colleges in the United States, BHCC is a multi-campus institution with vibrant, urban campuses in Boston, MA, in nearby Chelsea, MA, and at three satellite locations within the Greater Boston area. BHCC is part of the Massachusetts public higher education system, which includes 15 community colleges.

BHCC offers 103 certificate and degree programs that prepare students to enter four-year institutions or to enter the workforce prepared for better and more highly skilled jobs. Sixty-seven percent of students are people of color and more than fifty percent are women.

Bunker Hill Community College BHCC is nationally recognized as a Leader College by Achieving the Dream and is one of four colleges awarded the National Gates Foundation Achieving the Dream Catalyst grant.


BHCC is a progressive institution guided by five goals: to Foster Student Success, Strengthen Career, Transfer and Workforce Readiness, Advance Diversity, Inclusion and Equity and Develop the College's Infrastructure. The College is committed to a learning community teaching/learning environment and, as an Achieving the Dream institution, is focused on data-driven student success.

Living in Boston:

Boston prides itself on being one of the most livable cities in America with twenty-one diverse neighborhoods offering exceptional medical facilities, vibrant neighborhood business districts, museums, galleries and an extensive network of parks and outdoor recreational areas. Unemployment consistently tracks lower than the national average and job growth in 2014 and 2015 were ahead of projections. Eighty-plus colleges and a quarter of a million college students in the area make Boston one of the country's "youngest major metropolis," according to Boston magazine. Suburbs outside of Boston offer affordable housing options with easy access to public transportation.

Job Description:

The Education Support Counselor provides on-site personal counseling, academic, and career advising, and meets with students one on one to help them develop their educational and career plans and refers students to other social services agencies when needed. The Education Support Counselor meets with instructors to discuss and develop solutions to overcome barriers that inhibit student success. The position administers the required DESE assessments (TABE CLAS E and BEST Plus).


  • Meet with students individually, in small groups, conducts intake for new students, provides personal counseling, and academic and career advising.
  • Obtain mandated DESE certification in required assessments: TABE Clas E and BEST Plus
  • Administers TABE CLAS E and BEST Plus assessments according to the academic assessment schedule.
  • Meets with AE Program instructors
  • Refer students to other community resources/agencies when necessary
  • Attend monthly AE program management meetings.
  • Attend monthly AE curriculum planning meetings.
  • Reviews student data in the DESE data base, LACES
  • Attend professional development workshops and conferences.
  • Attend professional development workshops and conferences.
  • New hires are required to attend the 15 hour DESE new staff and advisor trainings.


  • Bachelor's Degree in education or other related field and 6 months related experience.
  • Experience working and teaching adult learners and diverse populations.
  • Understanding of and sensitivity to the special needs of adult learners.
  • Excellent computer skills.
  • Excellent organizational skills.
  • Excellent oral and written communication skills.

Preferred Qualifications:

  • Bilingual in Spanish

Additional Information:

Salary: $28.29/hr. 15-18hrs./wk. (MCCC/MTA-Non-Benefited, Grant-funded)

Review Date: Open until filled

Application Instructions:

To be considered for this position please upload the following documents to your account:

  • Resume
  • Cover Letter
  • A Copy of your Unofficial Transcripts

Please be sure to address the Required Qualifications in your documents.

If you need assistance applying through this website please contact our online Help Desk HERE





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Job No:
Posted: 11/22/2018
Application Due: 12/29/2018
Work Type: