Program Manager, College Success

Job description

diversity employer

Department: Early College & Outreach Program Office

Location: Metropolitan Campus

Reports To: Dir, Access & Comm Engage

Recruitment Type: External/Internal

Requisition ID: req750

Employment Type: Administration and Professionals

Vacancy Number: 126-19

Union Position: Non-Union

Work Schedule: Standard College Hours: M-F, 8:30am-5pm. Some early mornings, evenings, and weekends may be required on occasion.

Number of Openings: 1

Job Description:


Responsible for the implementation, evaluation and enhancement of the College Success Program. Provides leadership in meeting the identified goals and objectives of the project, supervises the outreach center coordinators and assigned staff, and manages the Summer Academy. Works with each school to implement recruitment and program development activities that enhances academic skills, prepares students to transition into Cuyahoga Community College, and prepares students for college-level studies before they arrive.


  • Supervises and monitors the day-to-day operations of the College Success Program with all assigned team members
  • Works collaboratively with College Assessment Center, faculty and others to schedule and execute the skills testing and upgrading activities at each high school location
  • Works effectively with the Metropolitan Campus President's Office, Dean of Academic Affairs and Dean of Student Affairs for the First-Year Experience for entering freshmen
  • Collaborates with the College Planning and Institutional Effectiveness Office and the Grants Management Office to collect, and report data for all aspects of this grant
  • Works collaboratively with the College's Foundation Office to write proposals, secure funding, etc.
  • Plans and coordinates the College Success Summer Academy
  • Plans and executes curriculum alignment activities including parent, teacher, counselor and student workshops
  • Maintains communications with the high school and post-secondary partners at each school site, faculty members and the college administration
  • Performs other duties as assigned




• Master's degree in a related field

o Significant related experience may substitute for education

• Minimum of five years demonstrated experience coordinating education programs and managing grant-funded programs

• Demonstrated experience supervising, planning, assigning, scheduling and ensuring the quality of the work of others

• Demonstrated experience planning, preparing, and monitoring a business area's budget

• Demonstrated experience making sound decisions that affect a work unit or team

• Demonstrated effectiveness in a role requiring dynamic and abstract problem solving methods in adaptive situations


• Possess working knowledge of remedial education concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus

• Possess excellent organizational and prioritization skills with demonstrated attention to detail

• Ability to be creative and exercise initiative

• Ability to work accurately with great attention to detail

• Possess excellent written, verbal and interpersonal communication skills

• Ability to adjust to changing priorities and respond appropriately to deadlines

• Possess leadership skills and ability to foster a team environment and work collaboratively

• Demonstrated intermediate Project Management skills

• Intermediate-level proficiency with Microsoft: Outlook, Word, Excel and PowerPoint

• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

• Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects

• Ability to develop and maintain relationships with key contacts to enhance work flow and quality

• Possess sensitivity to respond appropriately to the needs of a diverse population


  • Service Focus
  • Collaboration
  • Quality of Work

  • Communication
  • Adaptability

  • Time Utilization
  • Continuous Improvement



• Master's in Education, Higher Education, or non-profit Management

• Demonstrated experience in managing/directing grants in a higher educational environment

• Demonstrated project management experience


(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
  • The work is performed in a normal, professional office environment;
  • The work area is adequately lighted, heated and ventilated;
  • The employee may sit comfortably to perform the duties of the job and may perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there will be walking; standing; bending; stooping; and carrying of various items and equipment;
  • Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Special Note:

Special Note: This position is grant funded at Cuyahoga Community College. Appointment is contingent upon continuation of grant funding.

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.





Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 11/22/2018
Application Due: 12/30/2018
Work Type: