PROGRAM MANAGER,Study Abroad
PROGRAM MANAGER,Study Abroad
The Program Manager is responsible for all logistical aspects of the Boston University Study Abroad (BUSA) programs assigned to him/her. Under the supervision of the Assistant Director for Enrollment Services, s/he serves as the primary contact and source of information in the Study Abroad office for each program, addressing issues related to specific program features (academics, housing, extracurricular excursions, on-site administration); program-specific prerequisites and application procedures; admissions decisions; pre-departure information and advising; liaising with the site as required. The Program Manager is responsible for informing, advising and retaining BUSA’s applicants.
Key Responsibilities/Essential Job Functions:
- Serves as the primary contact and source of information for assigned portfolio of study abroad programs. Manage admissions processes, including advising, application review, admissions decisions and enrollment retention. Advise students on all aspects of program; conduct individual advising meetings and facilitate program information sessions as needed. Coordinate post-acceptance process: communicate regularly with accepted students, prepare program-specific informational and pre-departure materials, provide detailed immigration requirements and instructions, update handbooks and letters, conduct pre-departure and re-entry programming, assist with program evaluations. Stay current with country-specific visa regulations; provide accurate guidance and assist with visa processing. Maintain, manage and track written communication with program participants. (60%)
- Position requires Bachelor’s Degree in education or related field (Master’s preferred)
- Minimum of two to four years of experience in higher education with emphasis on study abroad admissions
- Knowledge of a second language and international experience abroad strongly preferred
- Excellent Microsoft Office skills and database applications; excellent public speaking, presentation and writing skills are essential, along with managerial, organizational, and administrative skills; high level of self-sufficiency; personal and professional knowledge of international education and BU study abroad programs; knowledge of a second language. Strong interpersonal skills
- Must be able to balance competing priorities and manage work cycles that are tied to the admissions calendar and includes intense work times
- Occasional travel and irregular hours may be required. Driver’s license preferred for occasional off-campus recruiting
Applicants who are interested and qualified must submit a resume and cover letter with their completed application.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
BOSTON, Massachusetts, United States