Client Technologies Analyst I

Job description

Client Technologies Analyst I

Job Title
Client Technologies Analyst I

Texas A&M University - Corpus Christi

User Support Services

Proposed Minimum Salary

Job Location
Corpus Christi, Texas

Job Type

Job Description

  • The Client Technologies Analyst I, under general supervision, performs routine client technology support functions.

  • Install, upgrade, and configure hardware and software. Assist with the design and implementation of server systems. Assist with the installation and configuration of network file servers and hardware complete server testing/application. Conduct basic server performance analyses. Create programs for automating system administration. Ensure work is in compliance with departmental or project quality standards.
  • Confer with personnel in resolving problems involving procedural and technical matters. Troubleshoot and repair hardware and software for servers and configuration problems, and assist with troubleshooting network problems.
  • Research problems and recommend solutions. Assist with recommendations, specifications, and plans for network server hardware and software purchases.
  • Document personal computer devices (PCD) and server support methods and procedures. Provide resource estimates and progress reports.
  • Serve on committees to develop technical standards and direction. Meet with customers and technical staff to determine information needs and requirements. Assist with new technology deployments and system integration testing.
  • Monitor and maintain system security. Provide protection and recovery support for client data.
  • Assist with the evaluation of new technologies to determine their applicability to clients' needs.
  • Provide input or assist in the planning and budget process as needed.
  • Perform other duties as assigned.

  • Bachelor's degree.
  • Two (2) years of related experience.
  • Additional experience may be considered as a substitution for the minimum education requirement.
  • Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
  • Knowledge of intermediate troubleshooting, client relations, formulating and contributing ideas, and knowledge of the Information Technology Interface Library (ITIL).
  • Ability to multitask and work cooperatively with others. Excellent written communication, analytical, interpersonal, and organizational skills.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.

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Job No:
Posted: 11/9/2018
Application Due: 1/9/2019
Work Type: