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Assistant Director, Undergraduate Advising

Job description



I. JOB OVERVIEW

Job Description Summary:

It is the academic mission of the George Washington University's School of Business (GWSB) to be a preeminent business school recognized for scholarly research, teaching excellence, innovative curricula and focused on the responsible management of organizations in the global environment. In support of this mission, the GWSB Office of Undergraduate Programs is searching for an Assistant Director of Undergraduate Advising. This individual is a key contributor to the success of the Undergraduate Programs Office.

This position reports to the Executive Director of Undergraduate Advising and Programs within the Office of Undergraduate Programs in the School of Business, a fast-paced office setting that delivers academic advising and co-curricular opportunities to undergraduate students on a year-round basis. This position will work closely with the Assistant Director of Undergraduate Programs and will supervise two full-time staff as well as student employees.

The Assistant Director of Undergraduate Advising oversees the delivery of exemplary academic advising services to students throughout the enrollment cycle - from newly admitted students to alumni. This position manages the daily operations of the Advising Center by ensuring staff coverage at the reception area as well as the availability and scheduling of academic advisors. This individual is also required to teach in our First Year Development Program and Transfer Student Development Courses and participate in co-curricular programs as needed.

The responsibilities are:

Hire, train, supervise, and evaluate academic success coaches and student employees who provide academic advising support to undergraduate students. Ensures the academic integrity of the student record.

Monitors academic progress, provides academic advising; reviews and evaluates students' completion of degree requirements; enforces academic policies and procedures, refers students to necessary resources on campus for a caseload of students.

Researches and resolves unusual and complex problems and requests concerning students. Confers with the Executive Director of Undergraduate Advising and Programs on special student situations.

Collaborates with Executive Director on the Academic Standing Review and Notification Process. Oversees the Academic Success Coaching Program for students in academic difficulty.

Manages communications for Undergraduate Advising, including the creation and distribution of information, correspondence, and handouts for students, staff, and faculty. Reviews content of the GWSB Undergraduate Advising website to ensure accuracy of information.

Resolves scheduling and registration issues for undergraduates with the Registrar's Office, GWSB faculty, and departments.

Represents GWSB Undergraduate Advising on committees and serve as a liaison to other offices across campus.

Oversees the development and management of all information in the GWSB Office of Undergraduate Advising: student files, GWdocs, network drive.

Manages student information systems and provide input for improving logistical procedures.

Prepares computer-generated reports and listings for internal use.

Prepare reports as needed, and protects the privacy of student records per FERPA requirements and GW policies.

In conjunction with the Executive Director of Undergraduate Advising and Program, the Assistant Director of Advising for Curriculum, and the Assistant Director of Undergraduate Programs, design and deliver training programs for staff.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 6 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study plus 4 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications:

Experience in an academic setting, including one year of experience disseminating academic information and evaluating student records.

Master's Degree in Higher Education, Counseling, or a related field is preferred but not required.

Supervisory experience strongly preferred.

Experience working with co-curricular programs and teaching is strongly preferred.

Administrative experience in a college setting.

Knowledge of the mission of the GWSB Undergraduate Programs.

Broad understanding of the diverse administrative functions and technical problems involved in a busy, student service office at a private university.

Demonstrated ability to work independently or collaboratively in a high volume, team-oriented environment.

Self-starter demonstrating initiative and creativity in a fast-paced higher education environment.

Interpersonal, verbal and written skills to communicate clearly, effectively, tactfully, flexibly, and patiently on the phone, in person, and in writing to all levels of staff, faculty, students, colleagues, campus administrators, and the public.

Ability to use discretion and maintain confidentiality.

Demonstrated ability in making sound judgments and analyzing and evaluating data.

A demonstrated ability to manage multiple priorities and work under pressure to meet deadlines. Attention to detail and strong organizational skills.

Ability to learn new technologies quickly. Strong knowledge of MS Office and other software.

Ability to interact effectively with a diverse university population at all levels, facilitate decision making and conflict resolution, maintain a positive and constructive demeanor treating all staff, students, faculty with professionalism, courtesy and respect.

Typical Hiring Range $47,500 - $66,500 How is pay for new employees determined at GW?
II. JOB DETAILS

Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: School of Business (SB) Family Student Affairs Sub-Family Academic Advising Stream Management Level Level 2 Full-Time/Part-Time: Full-Time Hours Per Week: 40 Work Schedule: Monday through Friday, 9:00am to 6:00pm Position Designation: Essential: Employees who perform functions that have been deemed essential to maintaining business or academic operations. Employees are generally expected to work from home during an event and may be asked to physically report to work. Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only? No Posting Number: S007759 Job Open Date: 11/08/2018 Job Close Date: 11/21/2018 If temporary, grant funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.


Posting Specific Questions
Required fields are indicated with an asterisk (*).
  1. * What is your salary range expectation?
    (Open Ended Question)
  2. * Describe your experience and proposed approach to providing academic/career advice to a driven business student population. Also, include a description of your experience in teaching freshmen and/or transfer students. If you do not have this specific experience, describe your teaching experience in detail.
    (Open Ended Question)
  3. * Describe your experience that demonstrates your ability to lead and manage others. Include examples for fostering teamwork, employee satisfaction, recruitment, and training.
    (Open Ended Question)



Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents




    Documents needed to Apply
    Required Documents
    1. Resume
    2. Cover Letter
    Optional Documents

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      Job No:
      Posted: 11/9/2018
      Application Due: 1/8/2019
      Work Type:
      Salary: