Senior Administrative Associate - Medical Receptionist for Imaging, UT Health Austin

Job description

Senior Administrative Associate - Medical Receptionist for Imaging, UT Health Austin Hiring department Medical School Monthly salary $2,916+ depending on qualifications Hours per week 40.00 Standard from 800AM to 500PM Posting number 18-10-03-01-9025 Job Status Open FLSA status Non-exempt Earliest Start Date Immediately Position Duration Funding expected to continue Position open to all applicants Location Austin (main campus) Number of vacancies 1 General Notes UT Health Austin is a new medical group clinical practice that uses innovative, team-based models and strategies to provide care focused on an individual's health and personal goals. UT Health Austin provides care for a select-but-growing list of conditions; additional services will be available in the coming months. To learn more, visit

Required Application Materials
  • A Resume is required in order to apply
  • A Letter of Interest is required in order to apply.
  • A List of 3 References is required in order to apply.
Additional Information Purpose Provide exceptional customer service by greeting, directing, instructing, and assisting patients to assure efficient patient flow while maintaining HIPAA rules and regulations for the Imaging suite at UT Health Austin.

Essential Functions Registers patients in compliance with established policies and requirements in a manner that communicates to the patient that their well being is our priority. Completes prior authorizations as necessary for patients' imaging services. Accurately documents all information in the electronic medical record. Records information on images leaving and returning to the department in the electronic health record in the chart tracking system. Assures that the Imaging suite is running smoothly and that patient flow is at the optimum. Communicates effectively to create an environment where responsiveness to employee, patients and visitors needs is a personal priority. Performs all imaging administrative duties, including checking in patients, ensuring completion of all necessary forms for registration and assisting patients when needed, etc. Creates new and follow up appointments as needed for patients. Adheres to federal and local confidentiality laws, including HIPAA, ensuring patient privacy. Completes prior authorizations as necessary for patients' imaging services. Preps chart for techs as needed. Obtains medical record requests and makes phone calls to request medical records from outside providers. Monitors the flow of patients, including placing patients into rooms as needed. Ensures an adequate stock of front office supplies and proper functioning of equipment. Answers telephone utilizing quality customer service skills. Ensures patient waiting area and restrooms are clean and reflect a positive image. Participates in education programs and attends meetings as required. Participates in the orientation and/or training of newly hired personnel. Keeps track of incoming faxes and scans documents into EMR accordingly. Ensures demographic information is complete and accurate.

Marginal/Incidental functions Other related functions as assigned.

Required qualifications High school graduation or GED, and seven years of experience as a Medical Secretary/Receptionist or previous training in Office Administration in a clinical or healthcare setting; or Bachelor's degree and 3 years of experience as a Medical Secretary/Receptionist. General receptionist/clerical skills and knowledge of medical terminology. Ability to multi-task and operate under high-pressure situations. Requires excellent verbal, listening and interpersonal skills. Must be able to deal with the public in a professional and courteous manner. Proficiency in Microsoft Word and Excel. Ability to type at least 35 wpm. Must, be highly disciplined, self-motivated, and able to prioritize effectively. Must have a high degree of concentration, organization, and accuracy. Must maintain own performance at a high level of proficiency with minimal supervision. The Dell Medical School is especially interested in qualified candidates who can contribute to diversity and excellence within the learning health system. Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications More than required experience and related experience in a clinical or healthcare setting. Previous experience with an EMR; Athena highly desired. Prior experience as a Medical Secretary/Receptionist in a Medical Imaging setting. Bilingual in English and Spanish.

Working conditions May work around standard office conditions Repetitive use of a keyboard at a workstation Use of manual dexterity

A criminal history background check will be required for finalist(s) under consideration for this position.

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

If hired, you will be required to complete the federal Employment Eligibility Verification form, I-9. You will be required to present acceptable, original documents to prove your identity and authorization to work in the United States. Information from the documents will be submitted to the federal E-Verify system for verification. Documents must be presented no later than the third day of employment. Failure to do so will result in dismissal.

UT Austin is a Tobacco-free Campus

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Job No:
Posted: 11/9/2018
Application Due: 10/8/2019
Work Type: