Director of Advising

Job description

Category: Administrators

Department: Advising & Life Map

Locations: Boston, MA

Posted: Nov 07, '18

Type: Full-time

Ref No.: NUP

About Bunker Hill Community College:

Bunker Hill Community College is the largest community college in Massachusetts, serving more than 14,000 students each semester across all modes of instruction. Ranked among the 25 fastest growing public two-year colleges in the United States, BHCC is a multi-campus institution with vibrant, urban campuses in Boston, MA, in nearby Chelsea, MA, and at three satellite locations within the Greater Boston area. BHCC is part of the Massachusetts public higher education system, which includes 15 community colleges.

BHCC offers 103 certificate and degree programs that prepare students to enter four-year institutions or to enter the workforce prepared for better and more highly skilled jobs. Sixty-seven percent of students are people of color and more than fifty percent are women.

Bunker Hill Community College BHCC is nationally recognized as a Leader College by Achieving the Dream and is one of four colleges awarded the National Gates Foundation Achieving the Dream Catalyst grant.


BHCC is a progressive institution guided by five goals: to Foster Student Success, Strengthen Career, Transfer and Workforce Readiness, Advance Diversity, Inclusion and Equity and Develop the College's Infrastructure. The College is committed to a learning community teaching/learning environment and, as an Achieving the Dream institution, is focused on data-driven student success.

Living in Boston:

Boston prides itself on being one of the most livable cities in America with twenty-one diverse neighborhoods offering exceptional medical facilities, vibrant neighborhood business districts, museums, galleries and an extensive network of parks and outdoor recreational areas. Unemployment consistently tracks lower than the national average and job growth in 2014 and 2015 were ahead of projections. Eighty-plus colleges and a quarter of a million college students in the area make Boston one of the country's "youngest major metropolis," according to Boston magazine. Suburbs outside of Boston offer affordable housing options with easy access to public transportation.

Job Description:

Reporting to the Associate Dean of Enrollment Advising and Life Map, the Director is part of a leadership team that is responsible for supporting the development, implementation and assessment of integrated, timely and accessible advising services and programing with the goal of promoting equitable student outcomes in persistence, retention and completion. The Director is responsible for the organization and coordination of all career, transfer and academic advising procedures, programs and activities and serves as the key liaison to the Registrar, Department Chairs, faculty and students.

Specific Responsibilities:

  • Provides leadership for LifeMap and advising by working with stakeholders to ensure that students receive integrated, equity minded services that are grounded in a cultural wealth framework.
  • Develops, implements and continually assesses a strategic plan and related activities for advising services at BHCC that focuses on equitable outcomes through the integration of student support services.
  • Brings together stakeholders to develop, implement and assess programming in all areas of advising, including educational, career and transfer services.
  • Provides training, resources and support to advisors to assure that the all students receive consistent and effective services.
  • Collaborates with academic departments to provide training, resources and support to faculty advisors.
  • Ensures that faculty and advising staff members collaborate on the development and implementation of curriculum maps and pathway initiatives.
  • Maintains accurate data for reports and informed decision-making. Assists with the analysis of enrollment and persistence patterns of students and other relevant data collection and analysis.
  • Plans activities and provides professional development opportunities for staff that support the institutional vision for a strong student engagement, retention, and program completion.
  • Works directly with students to resolve issues when needed.
  • Assists with targeted student success efforts for various cohorts of BHCC students.
  • Collaborates with other departments/divisions to carry out the philosophy of a student-centered institution within an integrated enrollment services environment.
  • Hires trains, supervises and evaluates LifeMap and advising staff.
  • Proven ability to promote and foster curricular/co-curricular student success collaborations such as Learning Communities
  • Other duties as assigned or directed by the Associate Dean; Serves on committees, advisory councils as needed or assigned.


  • Master's degree and a minimum of three years of experience managing staff, as well as working with advising staff/advising services preferably in a college community.
  • Strong organizational, interpersonal, written, and oral communication skills.
  • Ability to think critically, strategically, and creatively about the student advising experience.
  • Experience working with student Information systems, knowledge of Colleague preferred.
  • Proven ability to work with a diverse faculty, staff and student population.
  • Demonstrated success in leading teams to reach established goals.

Additional Information:

Salary Range: $85,000.00-$95,000.00

Review Date: To ensure consideration, applications must be received by November 22, 2018.

Application Instructions:

To be considered for this position please upload the following documents to your account:

  • Resume
  • Cover Letter
  • A Copy of your Unofficial Transcripts

Please be sure to address the Required Qualifications in your documents.

If you need assistance applying through this website please contact our online Help Desk HERE





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Job No:
Posted: 11/8/2018
Application Due: 11/23/2018
Work Type: