Assistant Director of Advising

Job description

Category: Administrators

Department: Advising

Locations: Boston, MA

Posted: Nov 07, '18

Type: Full-time

Ref No.: NUP

About Bunker Hill Community College:

Bunker Hill Community College is the largest community college in Massachusetts, serving more than 14,000 students each semester across all modes of instruction. Ranked among the 25 fastest growing public two-year colleges in the United States, BHCC is a multi-campus institution with vibrant, urban campuses in Boston, MA, in nearby Chelsea, MA, and at three satellite locations within the Greater Boston area. BHCC is part of the Massachusetts public higher education system, which includes 15 community colleges.

BHCC offers 103 certificate and degree programs that prepare students to enter four-year institutions or to enter the workforce prepared for better and more highly skilled jobs. Sixty-seven percent of students are people of color and more than fifty percent are women.

Bunker Hill Community College BHCC is nationally recognized as a Leader College by Achieving the Dream and is one of four colleges awarded the National Gates Foundation Achieving the Dream Catalyst grant.


BHCC is a progressive institution guided by five goals: to Foster Student Success, Strengthen Career, Transfer and Workforce Readiness, Advance Diversity, Inclusion and Equity and Develop the College's Infrastructure. The College is committed to a learning community teaching/learning environment and, as an Achieving the Dream institution, is focused on data-driven student success.

Living in Boston:

Boston prides itself on being one of the most livable cities in America with twenty-one diverse neighborhoods offering exceptional medical facilities, vibrant neighborhood business districts, museums, galleries and an extensive network of parks and outdoor recreational areas. Unemployment consistently tracks lower than the national average and job growth in 2014 and 2015 were ahead of projections. Eighty-plus colleges and a quarter of a million college students in the area make Boston one of the country's "youngest major metropolis," according to Boston magazine. Suburbs outside of Boston offer affordable housing options with easy access to public transportation.

Job Description:

The Assistant Director of Advising reports to the Director of Advising and is part of a leadership team that is responsible for supporting the development, implementation and assessment of integrated, timely and accessible advising services and programing with the goal of promoting equitable student outcomes in persistence, retention and completion. The Associate Director will provide direction in support of the development and implementation of advising services and other initiatives/programs that support the college's student success agenda.

Specific Responsibilities:

  • Works with the Director to plan, implement and evaluate college-wide advising services.
  • Collaborates with the Director to provide supervision of the day-to-day operations of Advising & LifeMap, including scheduling, reporting and providing academic, transfer and career advising for all students.
  • Provides direct supervision, and evaluation of relevant full and part time staff.
  • Convenes teams of faculty and staff to develop processes for the implementation, updating and assessment of academic program maps designed to promote retention and completion.
  • Creates and coordinates new advising staff training including the proper use of on line advising tools such as Student Planning and other tools necessary to support student success and retention.
  • Assists in the development and implementation of advising policies and procedures.
  • Troubleshoots student concerns regarding advisement and related processes.
  • Under the direction of the Director develops, delivers and assesses relevant training and professional development for professional and faculty advisors to ensure outstanding academic advising services to students.
  • Proven ability to promote and foster curricular/co-curricular student success collaborations such as Learning Communities.
  • Serve on departmental, divisional and college-wide committees.


  • Master's degree and a minimum of two years of experience managing staff, as well as working with advising staff/advising services preferably in a college community.
  • Strong organizational, interpersonal, written, and oral communication skills.
  • Ability to think critically, strategically, and creatively about the student advising experience.
  • Experience working with student information systems, knowledge of Colleague preferred
  • Proven ability to work with a diverse faculty, staff and student population.
  • Demonstrated success in leading teams to reach established goals.

Additional Information:

Salary Range: $75,000.00-$85,000.00

Review Date: To Ensure Consideration, Application Materials Must Be Received By November 22, 2018.

Application Instructions:

To be considered for this position please upload the following documents to your account:

  • Resume
  • Cover Letter
  • A Copy of your Unofficial Transcripts

Please be sure to address the Required Qualifications in your documents.

If you need assistance applying through this website please contact our online Help Desk HERE





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Job No:
Posted: 11/8/2018
Application Due: 11/23/2018
Work Type: