Success Coach/Career Advisor (Academic Counselor)

Job description

Category: Professional Staff

Department: Advising

Locations: Boston, MA

Posted: Nov 07, '18

Type: Full-time

Ref No.: UNP

About Bunker Hill Community College:

Bunker Hill Community College is the largest community college in Massachusetts, serving more than 14,000 students each semester across all modes of instruction. Ranked among the 25 fastest growing public two-year colleges in the United States, BHCC is a multi-campus institution with vibrant, urban campuses in Boston, MA, in nearby Chelsea, MA, and at three satellite locations within the Greater Boston area. BHCC is part of the Massachusetts public higher education system, which includes 15 community colleges.

BHCC offers 103 certificate and degree programs that prepare students to enter four-year institutions or to enter the workforce prepared for better and more highly skilled jobs. Sixty-seven percent of students are people of color and more than fifty percent are women.

Bunker Hill Community College BHCC is nationally recognized as a Leader College by Achieving the Dream and is one of four colleges awarded the National Gates Foundation Achieving the Dream Catalyst grant.


BHCC is a progressive institution guided by five goals: to Foster Student Success, Strengthen Career, Transfer and Workforce Readiness, Advance Diversity, Inclusion and Equity and Develop the College's Infrastructure. The College is committed to a learning community teaching/learning environment and, as an Achieving the Dream institution, is focused on data-driven student success.

Living in Boston:

Boston prides itself on being one of the most livable cities in America with twenty-one diverse neighborhoods offering exceptional medical facilities, vibrant neighborhood business districts, museums, galleries and an extensive network of parks and outdoor recreational areas. Unemployment consistently tracks lower than the national average and job growth in 2014 and 2015 were ahead of projections. Eighty-plus colleges and a quarter of a million college students in the area make Boston one of the country's "youngest major metropolis," according to Boston magazine. Suburbs outside of Boston offer affordable housing options with easy access to public transportation.

Job Description:

We are seeking an Advisor to assist the College in providing a success-coaching model for new students enrolling at Bunker Hill Community College, students who are experiencing academic challenges, and continuing students. The model includes a collaborative network of support systems to identify student needs, address student challenges and provide appropriate services and referral, in an effort to enhance student success and retention.

Specific Duties:

  • Utilizing a success-coaching model based on best practices, provide an array of traditional student support services including enrollment, financial aid, academic career/vocational and transfer advising.
  • Administer and interpret academic, personal and career/vocational assessments, to identify the strengths and weaknesses of new students in regards to their entry-level basic skills and motivation.
  • Assist students in developing short term and long term academic, career and life plans; review alignments of career and educational goals with student interests, skills and personal financial requirements.
  • Assist students in creating a personalized educational plan utilizing electronic resources and with matching the student with a Learning Community relevant to prior experience, skill set and future goals.
  • Assist with the advisement and registration of all new and continuing students regarding their academic plan, course selection/sequencing, curriculum/concentration selection and changes, career exploration and plans to transition to a 4-year institution.
  • Participate in the integration of LifeMap components into the curriculum, a comprehensive philosophy of engaging students in the creation and continued assessment of an academic, career and life plan.
  • Collaborate with faculty and staff to implement academic, career, and transfer advising across the curriculum; assisting with the design and/or facilitation of related classroom presentations.
  • Serve as a resource for Learning Community Seminar instructors, faculty advisors and faculty participating in our departmental advising model; assist and or facilitate group advising, educational planning and career exploration activities.
  • Collaborate with the Student Activities Office and Peer Mentors on our comprehensive new student advising and orientation process; developing and facilitating advising related orientation sessions and coordinating the registration process for new students.
  • Collaborate with Boston Public High Schools and Community Based Organizations to provide a smooth transition and ongoing support for recent BPS graduates attending the College.
  • Assist in the hiring, training and supervision of graduate interns, peer advisors and work-study students.
  • Provide assistance and support for special student programming related to student persistence, retention, and completion; monitor and provide support to students who are on academic probation.


  • Master's degree in Education, Counseling, Psychology or a closely related field; with three (3) years' experience and/or training involving college admissions, academic advisement, career development, or program/project management; or an equivalent combination of education, training and experience.
  • Experience working with students in a student services/client services or equivalent setting.
  • Proficiency in student information systems and technology as well as MS Word and Excel.
  • Excellent, demonstrated verbal and written communication skills.
  • Proven ability to work with a diverse faculty, staff and student population.
  • Demonstrate and possess a strong understanding of cultural competency, and how to communicate effectively to different audiences.
  • Ability to work 2 evenings per week (11am - 7pm and 10 am - 6pm) and some Saturdays during registration periods required.

Additional Information:

Salary Range: $52,564.00-$56,000.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement.

Grade: 5, Unit-Professional position

Review Date: To Ensure Consideration Application Materials Must Be Received By November 22, 2018.

Application Instructions:

To be considered for this position please upload the following documents to your account:

  • Resume
  • Cover Letter
  • A Copy of your Unofficial Transcripts

Please be sure to address the Required Qualifications in your documents.

If you need assistance applying through this website please contact our online Help Desk HERE





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Job No:
Posted: 11/8/2018
Application Due: 11/23/2018
Work Type: