Student Programs Specialist

Job description

Coastline Community College


Student Programs Specialist

Job# C-014-19

Salary: $47,470.00 - $63,999.00 Annually

Deadline: 11/21/18


Full job description and OFFICIAL application available ONLY at:




Provides administrative and technical support to special funded programs and activities that reach out to economically disadvantaged students and contribute to enrollment, school readiness, and retention.  Serves as first point of contact for inquiries and assists with outreach, registration and courses, and targeted services to student and community groups.  

Distinguishing Career Features

The Student Programs Specialist provides clerical and program support for students applying for and actively engaged in the programs.  Programs such as EOPS, CARE, and Foster Youth are State-sponsored and designed to attract and retain economically and socially disadvantaged ant otherwise at-risk students into higher education.   The Specialist serves in an outreach capacity to support a program. 

Essential Duties and Responsibilities 

Specific duties may vary among departments and jobs.  Incumbents typically perform a substantial portion or all of the following kinds of duties: 


• Provides information to potential students regarding extended opportunity programs, application procedures, and College enrollment, along with referral to other services.   

• Provides intake of students.  Determines eligibility of students.  Reviews financial and other information and applies guidelines for acceptance.  Certifies continuing eligibility of students receiving services.   

• Assists with conducting outreach activities targeting economically disadvantaged students eligible for EOPS financial aid assistance and/or services.  Assists students with enrollment, including inputting data onto student databases. 

• Distributes and delivers advertisements, brochures, newsletters, and informational materials and other media to promote interest in the EOPS, CARE, Foster Care and other similar programs. 

• Collects and records statistical and demographic information about potential and current students.   Inputs data onto an automated information system using established data entry screens, including information used for determining funding levels. 

• Assists and provides support to students concerning class schedules, career goals, instructors, and academic progress.  Assists students in resolving problems and in communicating effectively with others. 

• Establishes and maintains records of student contact.  Inputs student data and follow up as needed with telephone calls and correspondence. 

• Refers students to various community employment and social service organizations, employment/unemployment offices, and other local businesses. 

• Assists in planning, organizing, and providing a variety of student support services and workshops, and advisory board meetings. 

• Determines and certifies continuing eligibility of students receiving services. 

• Communicates with student services personnel, faculty and student body groups to exchange information and coordinate activities. 

• Assists with hiring, training and providing work direction to assigned student workers, peer counselors and volunteer staff. Completes performance evaluations and resolves performance issues as needed.  

• Maintains currency of knowledge and skills related to the duties and responsibilities. 

• Performs other related duties as assigned.


Qualifications and Physical Demands



Knowledge and Skills:

The position requires working knowledge of state-funded programs and resources encompassing socially and economically disadvantaged students.  Requires working knowledge of higher education certificate and degree requirements that can accommodate disadvantaged students.  Requires a working knowledge of Title V, EOPS, and other related State regulations. Requires knowledge of the social and cultural programs that can enhance student retention.  Requires a working knowledge of funding sources and requirements, as well as the services that may be available to students from other agencies. Requires sufficient human relations skill to convey technical concepts to students, exercise patience, and make presentations to secondary schools and outside agencies.  Requires sufficient language and writing skills to prepare reports and correspondence.  Requires working knowledge of common office productivity software such as student databases, word processing, spreadsheets, and presentation graphics.  Requires math skills sufficient to maintain financial and statistical records.


Requires the ability to carry out all aspects of the position.  Requires the ability to implement programs and services that enhance disadvantaged student admission, retention, and outplacement into the job market.  Requires the ability to demonstrate sensitivity to a diverse population of individuals.  Requires the ability to determine student eligibility to participate in special-funded programs by interpreting rules and regulations. May require the ability to perform work assignments at all College locations and off-campus settings.  Requires the ability to maintain productive and cooperative working relationships with others.


Education and Experience:

The position requires an Associate of Arts degree in a social science or education and two years of experience working with special populations.  Additional experience may substitute for some higher education. Or, any combination of education and experience which would provide the required qualifications for this position.


Licenses and Certificates:

May require a valid driver license.




Diversity Profile: University



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Job No: C-014-19
Posted: 11/7/2018
Application Due: 11/21/2018
Work Type:
Salary: $47,470.00 - $63,999.00 Annually