Infrastructure Senior Project Manager
Infrastructure Senior Project Manager
University of San Francisco
The University of San Francisco (USF) is seeking a Senior Project Manager with 7-10 years experience successfully leading projects and programs throughout the project lifecycle from Project Charter to Request for Information (RFI)/Request for Proposal (RFP) through to Project Close. The role of the Senior Project Manager is to leverage USF's Project Management Office (PMO) methodology to plan, execute, and close projects, within scope, schedule, and budget and to the quality standards defined by the sponsor. The Senior Project Manager will be responsible for coordinating and managing teams across various USF departments, third-party contractors or consultants, while reporting to the Director of Infrastructure. The Senior Project Manager will be expected to manage USF's largest, most complex, strategic institutional, infrastructure projects and programs. The position will also be responsible for overseeing contract infrastructure project managers and their engagements.
University degree or college diploma in the field of business management, information systems, and/or project management. Experience can substitute for field of study.
Minimum seven years direct work experience in a program and project management capacity, including all aspects from planning to execution and close.
Experience in managing enterprise wide, complex infrastructure projects and programs. Ability to organize and prioritize multiple projects and project tasks and oversee large programs.
Demonstrated project and program management skills and experience with various project management methodologies and tools.
Experience negotiating vendor contracts.
Experience drafting and submitting budget proposals, and recommending subsequent budget changes where necessary.
Experience in successfully leading projects and programs to on-time, on-schedule, and within budget close.
Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance.
Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management.
Experience influencing and gaining buy-in from executives sponsors, team members, stakeholders and peers.
Team-building skills with technical and non-technical staff.
Experience working both independently and in a team-oriented, collaborative environment.
Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Projects, ServiceNow, SmartSheet and Lucid Chart.
Adept at conducting research into project-related issues and products.
Must be able to learn, understand, and apply new technologies.
Supportive of a diverse and inclusive work environment.
Essential Job Responsibilities:
Manage USF’s largest, most complex, strategic institutional, infrastructure projects and programs.
Develop and lead project and program assessment phase from project charter, to RFI/RFP and through Statement of Work (SOW) and Master Agreement (MA) contract negotiations.
Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues.
Set and continually manage project and program expectations while delegating and managing deliverables with team members and stakeholders.
Delegate tasks and responsibilities to appropriate personnel.
Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
Identity and resolve issues and conflicts within the project and program team.
Identify and manage project and program dependencies and critical path.
Track project and program milestones and deliverables.
Develop and deliver progress reports, proposals, requirements documentation, and presentations to various audiences, including project team, sponsors, CIO, and key stakeholders.
Determine the frequency and content of status reports from the project and program team, analyze results, and troubleshoot problem areas.
Define success criteria and disseminate them to involved parties throughout project and program life cycle.
Identify and develop trusted advisor relationship with project and program stakeholders, sponsors and university stakeholders.
Seek out opportunities to collaborate with other higher education institutions on strategic project and program management initiatives.
Coach, mentor, motivate and supervise project and program team.
Deliver appropriate and effective executive level communication.
Provide regular and accurate updates and escalations to the Project Portfolio Management (PPM) Committee.
Reflect and communicate USF ITS-PMO standards and best practices within the university and outside the university across higher education peers and external stakeholders, vendors and consultants.
Demonstrates a good understanding of infrastructure technologies, trends, interdependencies and challenges within the not-for-profit, government or higher education industry.
Collaborate with technical area managers in the supervision of project and program personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak performance.
Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards.
Manage project and program issues and risks to mitigate impact to baseline.
Facilitate project and program change order process, assessing impact to baseline, in order to accommodate potential changes, while staying ‘On Track’.
Ensure smooth transition of completed projects and programs into operations, including coordinating with the ITS Help Desk, Service Area owner and any Third Party Support.
Work with the Service Manager to ensure project and program deliverables and documents are uploaded and archived and the Configuration Management Database (CMDB) is updated.
Continuous professional development in order to keep abreast of emerging technologies, methods and best practices.
Extensive understanding of project and program management principles, methods and techniques.
Other duties as assigned.
Additional Knowledge, Skills, and Abilities:
PMI’s Project Management Professional (PMP) certification
Agile Scrum knowledge or certification (e.g. Certified Scrum Master, PMI - Agile Certifier Practitioner)
CompTIA Network+ certification
For information on how to apply, please visit the following link: www.usfjobs.com
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.
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