Program Coordinator, African American/Black Student Success Center (TEMPORARY)

San Jose, CA
Nov 03, 2018
Institution Type
Four-Year Institution

Job ID: 24631
Full/Part Time: Full-Time
Regular/Temporary: Temporary
Job Code: 3082
Department: Transition & Retention Service


Classification: Student Services Professional II
Anticipated Salary Range: $4,062/month - $4,143/month
Salary Range: $4,057/month - $5,769/month
FLSA status: Exempt

San Jose State University offers employees a comprehensive benefits package. For more information on programs available, please visit

About the Position

*Please note this is a temporary benefited 9 month position.*

Under the general supervision of the Program Director for African-American/Black Student Success Center (AABSSC), the Program Coordinator is responsible for providing support with the planning, coordination, implementation, and assessment of student success programs and workshops that serve students of African-American/Black descent and celebrates their heritage/culture. The Program Coordinator will work collaboratively with internal and external partners and stakeholders that will make it possible for programs and activities to be sustained. Recruit, hire, train, supervise, and evaluate student undergraduate and graduate interns in a manner that empowers them to lead their own special projects and achieve desired outcomes. Create a welcoming, friendly, and affirming cultural academic space within the center that values, respects, and promotes an appreciation for the diverse African-American/Black communities at SJSU. The Program Coordinator will coordinate all center marketing, publicity, social media efforts. Works jointly with the rest of the centers professional and student staff to coordinate the daily operations of the center, including the facilitation and hosting of campus visits by precollegiate programs, middle schools, and high schools.

Responsibilities include but are not limited to the following:
- Assist with the development, planning, coordination, and assessment of multiple academic and other student success programs, events, activities, and workshops designed to support student transition and retention.
- Assist with the development of programs that create a student success oriented atmosphere for African-American/Black students on campus.
- Collaborate with campus entities on events that promote multicultural understanding, academic success, alliance, and civic engagement.
- Assist in the development and delivery of high-impact programs in relation to retention and graduation
- Develop a Student Success Manual for student intern/ambassadors to be used during training and or staff retreats.
- Assist with the coordination of outreach efforts with SOAR, Admitted Spartan Day, University Orientation Programs, and Weeks of Welcome.
- Represent Program Director and the AABSSC at meetings, campus events, and community meetings as needed and identify professional development opportunities which enhance promotes career development at SJSU.
- Provide consultation and support the needs of students and make referrals to the appropriate resources on and off campus.
- Stay informed through higher education literature and research regarding retention and institutional policies and procedures.
- Provide support, advocacy, intervention, and referrals to students in need of retention services and resources.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field and two years of professional experience in one of the student services program areas or in a related field. A masters degree in a job related field may be substituted for one year of the professional experience.

Preferred Qualifications

- Bachelors Degree
- Two or more years of professional experience in higher education or student affairs.
- Experience developing and interpreting PeopleSoft reports.
- Experience with (i.e. PeopleSoft, FileMaker Pro, Excel Spreadsheet) or comparable databases.
- Experience processing administrative transactions.
- 2-3 years of experience working with African American/Black students
- Two years of related professional work experience
- One year of supervising student assistants

Knowledge, Skills & Abilities

- Thorough knowledge of and skill working with historically underserved student communities.
- Knowledge of multicultural and identity development and frameworks for related diversity trainings.
- Ability to advise potential students, parents, high school and community college staff individually and in group settings.
- Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
- Knowledge of assessment techniques and ability to develop cohesive reports.
- Ability to use a broad range of computer skills and software.
- Ability to prepare various documents including operations manuals and procedures, program and activity schedules, proposals, and monitor budgets.
- Ability to conceptualize program functions and procedures and implement those relevant to improving program efficiency.
- Apply judgment, discretion, and maintain confidentiality in performing complex tasks.
- Excellent oral and written communication skills.
- Ability to apply high level analytical skills to take effective action while independently carrying out assigned responsibilities.
- Ability to promote, organize and facilitate group meetings.
- Excellent customer service and public relation skills.
- Ability to effectively prioritize multiple work priorities and organize various projects and to follow safety and confidentiality protocols.

Posting Date

July 5, 2018

Application Screening

Application Screening begins July 25, 2018
Applications received before that date will receive first consideration.

This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Required Application Material:

Letter of interest
List of References
Complete SJSU Online Employment Application

Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.

Note To Applicant

Satisfactory completion of a background check (including a driminal records check) is required for employment. SJSU will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San Jos State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.

It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self disclose.

Contact Information

One Washington Square San Jose, CA 95192-0046
Phone: 408-924-2250


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