SCHOOL VISIT COORDINATOR
Duties: Reporting to the Director of Learning Programs, the School Visit Coordinator primarily schedules K-12 visits to the Museum, as well as providing support to the Learning Programs Department and Director of Learning Programs.
Key job functions include, but are not limited to:
* Communicating with all K-12 groups and scheduling programs for their visits, while managing a part-time support staff member to assist with scheduling when necessary;
* Acting as the departmental contact for the Altru database and maintaining exceptional proficiency with the system for reservations and reporting revenue and attendance;
* Handling contracts, deposits, payments, refunds, as well as supply orders;
* Scheduling Learning Programs staff to greet K-12 groups and teach workshops;
* Providing general clerical and marketing assistance for the Department of Learning Programs, including maintaining the master program calendar, reviewing the Learning Programs web materials, assembling the Trip Planner brochure, creating e-blasts, and maintaining department files;
* Providing administrative support to the Director of Learning Programs; and
* When time permits, assisting with classroom and school preparation.
Please note that this position does not involve teaching, though it includes assistance at registration and activity tables.
Qualifications: Candidates for the School Visit Coordinator should have a high School diploma (required), with a BA/BS preferred or two to three years of experience or an equivalent combination of education and experience. Knowledge of Blackbaud's Altru system and MailChimp are particularly useful in this role.
Coordinator applicants must be organized, detail-oriented, and have excellent customer service skills; a background in an educational or museum setting is helpful, as the person in this role must communicate with educators regularly about programs and galleries. Excellent communication (both verbal and written) and interpersonal skills are necessary, as the Coordinator regularly interfaces with the public and Museum staff/faculty. Also crucial to this role are the abilities to work well under pressure, handle multiple tasks, and meet deadlines. Finally, demonstrated proficiency in Microsoft Office Suite - Excel, Word, Outlook are necessary. Some evening and weekend work may occasionally be required.
Reference Number: 26-30307
Salary Grade: 024
Employment Type: Non-Exempt
Org: University Museum
Job Family: X-Secretarial/Administrative